Optimize the processes and procedures for 2 Department of State parking facilities, consulting on established guidelines and new foundations to facilitate a successful transfer of program ownership within the first 30 days of new hire onboarding. Utilize data analytics skillset to discover and correct challenges to program compliance.- Improved parking permit compliance to 95% in first 90 days of onboarding, structuring templates for routine correspondence and to log and track vehicle and permit information during routine audits- Reduced parking permit "application time out" by 100% in first 90 days by establishing routine database management standards and quality assurance reviews.- Craft digital reference guide to streamline nuanced processes and provide common knowledge necessary to execute duties

Drove team of 14 to improve operational efficiencies across multiple warehouse sites in 3 states, partnering with senior leadership to establish policies, procedures, and long-term growth strategies. Adapted project management approach to address industry changes and resource gaps, sustaining team performance development goals while increasing efficiency, safety, and productivity standards.- Drove strategic planning and training during the transition and grand opening of a 52K square foot facility – hired, onboarded, and developed 11 direct reports, maintaining workflow and performance expectations within the first week of operations. - Reorganized warehouse layout framework to align sites with organization-wide transition to a new warehouse management system – framework was adopted nationwide to ensure consistency and operational excellence.- Revitalized operations at an under-performing warehouse site, executing leadership training plan and inventory overhaul to improve productivity by 30% within one month. - Created and presented documentation on warehouse safety and organization during Manager Summit, aligning attendees on potential improvements at the on-site level.

Oversaw inventory management, fulfillment, and control processes for a large-scale warehouse site servicing four states, identifying and addressing inefficient processes to drive continuous improvement. Partnered cross-functionally to establish review and reporting processes, updating senior leadership teams on operational and performance goals.- Owned recruitment, hiring, scheduling, and training of approximately 75 incoming delivery and route coordination staff, building performance management strategies and tracking onboarding workflows by creating an onboarding playbook. - Upheld fleet management logistics for 25 assigned vehicles, maintaining vehicle upkeep, operations processes, and third- party contractor relations to improve availability and reduce delivery obstacles.

Earned consistent positive feedback as a key liaison with existing and potential members, facilitating over 1500 in-home product demonstrations. Helped guide field training processes through hands-on coaching and by creating the Field Specialist Training Manual, later used to help standardize official specialist onboarding processes.

Led training and onboarding processes within department, successfully integrating new hires into existing organizational processes. Helmed project planning, inventory management, hiring, and team development during the launch of two new store locations. Oversaw teams of 5 to complete annual two-week physical inventory, ensuring accurate and on-time preparation and execution.

Spearheaded transition from physical record-keeping processes to the department’s digital inventory system, improving accessibility for 16 Olympic-level sports teams and members of the athletic department administrative board. Oversaw daily activities of 3 undergraduate interns, coaching staff on inventory management and laundering procedures.