Values-forward executive strategy and operations leader with 20+ years’ experience across SaaS and consulting, driving business and technology teams. I lead with a strong bias for kindness and excellence, consistency and action. Proven record of high CSAT, team turnarounds and stabilization, building for growth and scale, M&A planning and integration. Laser focused on the center of the venn diagram that is customer/company/colleagues - acting as a force multiplier and the connective tissue across the organization, and driving value by building elastic systems and teams, guiding financial and operational excellence, and supporting cross-functional stakeholders.