Over the last 15 years, I have served the Richardson and Dallas communities as a Professional SchoolCounselor and Bilingual Teacher. Moving forward, I am excited to transfer program management, projectmanagement, and best practice implementation expertise into a SaaS/Tech role. As an influential leader, Iexhibit positive, solutions-oriented direction across the organization to promote a flexible team environment. Iam passionate about leading collaboration efforts with internal stakeholders to improve the overall health andsuccess of the customer relationship. Regardless of the challenge, I remain committed to fostering a culture ofinclusion, accountability, and high performance.Key Career Highlights:⭐ Education qualifications include a Master of Education from Southern Methodist University.⭐ Coordinated yearly counseling program planning by building a 30-60-90 plan, collecting data, and developingover 300 yearly lessons in classrooms to transform a campus of over 700 students.⭐ Led a strategic partnership with Dallas Colleges to develop and carry out a campus-wide incentive program,highlighting 250+ students during each academic year.⭐ Served as a Campus Coordinator for Big Brother Big Sisters at Lipscomb Elementary.Core Competencies:K-12 Education | Project Management | Program Management | Communication Tools | Customer Success |Education Technology | New Technology Adoption | Online Training | Virtual Academic Environments |Recruiting & Onboarding | Stakeholder Management | Remote Management | Customer Service |Mentorship