Lantern's Mission is to help:business and homeowners save money by finding the best rates and recover overpayments;the environment by promoting informed usage to encourage responsible stewardship;our country by promoting energy independence.Lantern's Goal is to deliver the information our clients need to make the best possible decisions.Lantern Delivers:Electricity brokering for home and businessCompetitive rate comparisonsBill auditing and overpayment recoveryEducational presentations

Defined the majority of service offerings, then developed the systems, processes, and reports to deliver them. Trained sales, technical, delivery, and executive teams on effective usage, delivery and messaging. Programmed a robust, proprietary database to manage the pricing desk and extensively customized Salesforce to support effective communications in the organization. Provided subject matter expertise throughout the organization and to clients.

Technical support and implementation for FASER clients. Electric and natural gas rate analysis, programming, and recommendations. Utility bill auditing to identify and recover billing errors and identify go-forward avoided cost opportunities. Access database design, implementation, and administration.

Project Manager for custom/technical installation of EnergyCAP/FASER software. Managed team of implementation specialists, customer service, and data entry support. Responsible for client data configuration, project tracking, customer satisfaction, database delivery and installation, issue resolution, project schedule, scope and budget.Technical lead for rates and audits group. Responsible for all aspects of project definition, implementation, and delivery, including, but not limited to, RFP response, with timeline, resources, milestones; data definition; management of bill and rate data collection/ entry into FASER/ Access/ Excel; data accuracy verification; data analysis, with focus on utility company rate assignment/ rate application/ rate calculation/ billing errors; documentation and presentation of results via detailed reports, PowerPoint presentations, on-site training, technical implementation and consultation. Manage, train, and monitor temporary help; manage and mentor junior team members.

Analyze utility tariffs from all regions of the United States and Canada. Code rate schedules for recalculation of utility bill functionality in FASER software. Maintain and improve a complex Access database used for rate creation, storage and distribution. Implement testing plans to maintain highest level of project quality. Provide product development with specific feedback regarding product functionality. Provide clients with technical documentation and verbal instruction. Document coding and database management procedures. Train and monitor temporary help, mentor junior team members. Authored “Coping with a deregulated energy market”, Plant Services magazine, Oct 1998.

Conceptualized and capitalized on unique business opportunity to own and operate a cloth diaper service in Central Pennsylvania. A successful business venture that resulted in front page mention on Wall Street Journal.