Elisa Keenan Email & Phone Number

Austin, Texas, United States

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:As a financial professional, my role involved overseeing and managing various aspects of an organization's financial activities. I conducted detailed financial analyses to assess the overall health of the.
• Financial Analysis: Conducted in-depth financial analysis to assess the financial health of individuals, identify trends, and provide strategic recommendations.
• Budget Management: Developed, monitored, and managed budgets.
• Forecasting: Utilized forecasting techniques to predict financial trends and support decision-making processes.
• Risk Management: Assessed and managed financial risks, implementing strategies to mitigate potential issues.
• Financial Planning: Developed comprehensive financial plans, aligning them with organizational objectives and adapting them to changing business conditions.

Austin, Texas, United States

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:As a leader in a call center for tax advisory, I'm adept at managing and inspiring teams to deliver exceptional customer service while ensuring compliance with tax laws. I was recognized for the ability to.
• Cross-Functional Collaboration: Collaborate with other departments, such as IT, training, and quality assurance.
• Staffing/Scheduling: Collaborate with workforce management to optimize staffing levels, create efficient schedules, and ensure appropriate coverage to meet service level goals.
• Issue Resolution: Handle escalated customer issues and complex inquiries, providing guidance to team members on effective problem-solving techniques.
• Quality Assurance: Enforce quality standards by conducting regular call monitoring and assessments, identifying areas for improvement.
• Communication Liaison: Serve as a communication bridge between upper management and call center agents, conveying organizational updates, goals, and expectations.

Austin, Texas, United States

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:I oversaw the lifecycle of data management services for single and multi-service projects. Focused on delivering high-quality, on-time, and within-budget outcomes, I provided leadership to the Clinical Data.
• Work directly with field personnel on wellness sites.
• Upon completion of tracer operations, utilizes survey instruments to survey the well site to ensure that no materials residue remains at the site.
• Responsible for complying with all HSE policies, procedures, generally accepted practices of NCS, customer and government regulations.
• Managed large-scale, high-complexity studies across various customers.
• Oversaw customers and sponsors at both study and program levels.

Texas, United States

Military Skill Level 7: Air Transportation Craftsman➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:As an Air Transportation specialist getting ready to promote, I completed Airman Leadership School, a professional military education program in the United States Air Force designed to develop the leadership skills of enlisted airmen. In ALS, Air National Guardsmen learn and develop leadership.

Kandahar Province, Afghanistan

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:As an Air Transportation Specialist supervisor, I oversaw the processing of aircraft cargo using the Global Air Transportation Execution System (GATES). I supervised the air worthiness for all equipment and.
• Logistics Coordination: Route scheduling, vehicle assignments, and load optimization, delivery timelines and cost-effectiveness.
• Regulatory Compliance: Stay abreast of and ensure adherence to transportation regulations, safety standards, and compliance requirements.
• Fleet Management: Supervise the maintenance, inspection, and upkeep of the transportation fleet.
• Problem Resolution: Address and resolve any transportation-related issues, proactively identifying areas for improvement and implementing corrective actions.
• International Logistics Coordination: Oversee and coordinate transportation activities across multiple countries, ensuring compliance with international regulations, customs requirements, and diplomatic protocols.

Baghdad Governorate, Iraq

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:At the Air Terminal Operations Center, I held the responsibility of monitoring aerial port cargo backlogs. I efficiently coordinated mission planning with TACC/AMD and handled Special Assignment Airlift.
• Foreign Military Liaison: Serve as a key liaison between the U.S. Air Force and foreign military counterparts, fostering strong relationships and collaboration in security objectives.
• Cultural Competence: Demonstrate cultural sensitivity and understanding while working with diverse international partners, adapting communication and approaches to effectively engage with counterparts from different.
• Mission Planning and Execution: Participate in mission planning activities, offering strategic insights.
• Security Cooperation: Promoted military partnerships and alliances to strengthen regional and global security.
• Strategic Planning: Contributed to strategic planning processes, offering insights into regional dynamics and potential areas for collaboration, ensuring alignment with broader U.S. and allied defense objectives.

Fort Worth, Texas, United States

• Military Skill Level 5: Air Transportation Journeyman ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:Dedicated Air Transportation Specialist with the Texas Air National Guard, ensuring the seamless and efficient movement of personnel and cargo. Adept at.
• Orchestrated the movement of military personnel, equipment, and supplies, ensuring timely and secure transportation. Collaborated with diverse teams to plan and execute missions with precision.
• Managed the supply chain for air transportation operations, overseeing the loading and unloading of cargo, and maintaining accurate inventory records.
• Worked closely with fellow Air National Guard members, pilots, ground crews, and other specialists to execute missions safely and effectively. Contributed to a cohesive and cooperative team environment.
• Conducted routine inspections and maintenance checks on transportation equipment, ensuring operational readiness and compliance with safety standards.
• Facilitated global mobility by coordinating with various military units and agencies, supporting deployments, exercises, and humanitarian missions.

Moffett FAF, CA

• Military Skill Level 3: Air Transportation Apprentice➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:Upon graduating from high school, I eagerly enlisted in the Air National Guard, serving as a 2T2X1 Air Transportation Specialist. In this role, I actively.
• Coordinate and schedule the safe and efficient movement of cargo and passengers on military and civilian aircraft.
• Load and unload cargo and passengers
• Operate and maintain cargo handling equipment and vehicles.
• Perform cargo and passenger manifesting, ensuring compliance with safety regulations.
• Handle the movement of hazardous materials, implementing safety precautions.

Schaumburg, Illinois, United States

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:In my role supporting project management efforts for a marketing department undergoing a transition to a new project management software, I played a pivotal role in streamlining processes and enhancing.
• Identify, document, and present workflows/processes
• Helped develop a detailed project plan and monitored progress
• Performed risk management and change management activities
• Drove alignment between Marketing, Creative, Sales, and Engineering departments
• Coordinated with account managers to ensure project budget and timetables were upheld

Dallas, Texas, United States

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:Dedicated and compassionate Chiropractic Assistant with a genuine passion for contributing to the well-being of others. As a key member of APEX Wellness Center team, I brought a combination of administrative.
• Greeted patients warmly, facilitated appointments, and ensured a comfortable and positive experience during their visits.
• Managed front desk operations efficiently, handling appointment scheduling, patient records, and insurance documentation. Proficient in maintaining organized and streamlined administrative processes to enhance overall.
• Developed strong interpersonal skills to effectively communicate with patients, addressing their concerns and ensuring they feel understood and supported throughout their chiropractic care.
• Collaborated closely with chiropractors to assist in therapeutic procedures and exercises prescribed to patients. Maintained a thorough understanding of chiropractic techniques and protocols.
• Fostered a collaborative atmosphere within the clinic, working seamlessly with chiropractors, massage therapists and acupuncturist to provide comprehensive care. Contributed to a positive team dynamic and facilitated.

Dallas, Texas

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:I successfully blended my passion for rock climbing with leadership skills to oversee daily operations and ensure the highest standards of safety. Passionate rock climbing enthusiast and integral part of.
• Orchestrated and implemented streamlined operational procedures, optimizing day-to-day functions to enhance customer experience and satisfaction.
• Led a dedicated team of fitness instructors and front-line staff, fostering a collaborative and motivated work culture. Conducted regular training sessions to ensure staff proficiency in safety protocols and customer.
• Contributed to business growth by conceptualizing and executing innovative marketing strategies and events, resulting in increased membership numbers and overall revenue.
• Established strong relationships with members and guests, ensuring a positive and memorable experience. Addressed customer feedback promptly, consistently elevating the gym's reputation.
• Prioritized safety as a core value, implementing and reinforcing safety protocols to create a secure climbing environment. Successfully conducted safety drills and workshops for staff and patrons.

San Francisco Bay Area

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:I was responsible for engaging with customers on behalf of their company. Playing a vital role in building and maintaining positive customer relationships, contributing to customer loyalty, and enhancing the.
• Responding to Inquiries: Addressing customer inquiries, concerns, and requests via various channels such as phone, email, chat, or social media.
• Providing Product/Service Information: Offering detailed information about products or services, including features, pricing, and availability.
• Problem Resolution: Resolving customer issues, complaints, or escalations in a timely and effective manner to ensure customer satisfaction.
• Customer Education: Providing guidance and information to customers on how to use products or services effectively.
• Maintaining Customer Records: Updating and maintaining accurate customer records, including contact information and interactions.

San Francisco Bay Area

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:In my previous role, I was responsible for ensuring the smooth daily operations of a retail outlet by providing support to staff on the sales floor and handling various administrative duties. My.
• Attract, hire, develop, inspire, and retain top talent
• Teach, coach, and train to improve the success and selling potential of all associates
• Effectively and fairly lead and drive high-performance of all associates
• Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates
• Build a highly satisfied and loyal customer base through engagement, conversion and gathering customer phone and e-mail information

Greater Boston Area

• ➥ 𝗦𝘂𝗺𝗺𝗮𝗿𝘆:In my previous administrative position, I engaged in routine administrative work of limited scope and responsibility, with additional duties involving the coordination and monitoring of phases in projects and.
• Field telephone calls
• Provided help when needed with various projects for other employees
• Performed word processing, filing and faxing
• Scheduled meetings, calendaring, and coordinating events