Elisa M Del C Email and Phone Number

KPI’s management Team leaderControl Tower management

Provide support to the commercial network, management and processing of orders, customer service assistance, incidents handling. Administrative management and documents management. Manage and analyze customer offers in collaboration with the rest of the commercial areas.

• Technical support to users from the initial stage of contact with the potential client, until the closing of the sale and after-sales service.• Provide solutions that help to simplify and improve the use of the tools necessary for the 360 ​​° Sales process.

Writer of touristic articles in Rosella magazine, the Art of Travel section.

- Customer service- Comercial management and customer acquisition- Public relations- Social Media management

Prospección de clientes potenciales para revista de giro gastronómicaPlaneación de estrategias Inbound MarketingEstrategias de comunicación de marcaLogística de eventos publicitarios

a) Planning and execution of instructional and research assignments. b) To Conduct needs assessments and development of measurement instruments for instructional assignments. c) Engages in professional training evaluation services d) Support of organizational and departmental training initiatives. e) Supplier development

Provide administrative supportManagement of general services Realize reports weekly and monthlyControl of package shipments (national & international) Manage upset suppliers, conflicts and challenging situations Supplier relationship managementCoordination of travel arrangements for guests and employeesInternal audit of Quality 5s Environment & Loss Control Events organizationDevelopment of internal communication strategiesUpdated social media sites

- Check in & Check out- Administrative reports (special guests, daily issues, special dinners)- Send special amenities to guests- Customer service- Problems solving - Make courtesy calls

- Check in & Check out- Customer service- Coordination of touristic tours- Administrative reports- Schedule of activities for special groups - Travel support