Business Support Specialist- Responsible for Income Statement, Payroll, Financial Operations, Foreign Exchange, Project Management, Costs and Revenue.- Processes and projects to balance cash flow Management.- Cross functional Management teams.- Responsible for accounts payable and receivable and Controllership support in the USA.- Conducting standardization and alignment of HR, financial and administrative strategies in Brazil.- Orders, Billing and sales contract Budget management- Preparation of management reports , spreadsheets and data analysis for better information control.- Payroll administration, remuneration policies, benefits, ,employees hiring and HR policies.- Responsible for accounting closing together with the accounting office and focal point in the interface with external audits.- D365 System Administration and improvements to adapt to Brazilian requirements.- Responsible for Facilities administration eg: telephone plans, internet, maintenance etc.Main Results Achieved- Microsoft Dynamics D365 implementation increasing data accuracy by 20% and 15% in reducing papers in project management and issuing invoices.- OMie ERP implementation reducing manual processes by 40% and improved cash flow management time and management reports by 50%.- 30% reduction in the company's annual health plan costs.- Improvement projects in the procurement and resource allocation processes, resulting in 40% reduction of time in data analysis.- HR policy implementation for Brazil, based on American compliance and adhering to Brazilian legal requirements.

- Client portfolio management, goals monitoring , business opportunities and commercial proposals preparation.- Accounts payable and receivable management, cash flow, budget planning and financial results reports.- Control of collections, debt negotiation, CNAB and contract management.- Human resources management with recruitment, training , selection, integration, and employee development.- Vacation’s control and occupational health with the PCMSO and PPRA programs. - Social responsabilities projects management.- E-social implementation .Main Results Achieved- Responsible for the ERP - TOTVS implementation improving the Customer experience with manual work reduction and process improvement.- Job and salary plan implementation , training programs, PPE delivery, payroll administration, salaries and benefits.- PI tool application for analysis of profiles and skills;- Benefits management, with the implementation of Sodexo - fuel and meal vouchers.

- Forecast management of national and international purchases, raw materials and packaging.- Responsible for purchasing, contracts and supplier analysis. Po’s preparation and delivery monitoring.- Accounts payable and receivable control.- Import processes coordination with the customs broker, international freight quotations and clearance of international samples via courier.

- Product Sales Cycle Management.- Billings for product and service notes.- Management of receipts and order schedules with effective follow-up and clearance with planning, production, logistics and shipping areas.- Reports management with strategies definitions, balance sheets analysis , DRE and accounts charts .- Responsible for purchases, note entries.