Elisa Radominski Email & Phone Number

Dallas, Tx, Us

Burlingame, Ca

Burlingame, Ca

San Francisco Bay Area

- Processed all RFQs, new orders and deposit payments for direct customers and showroom representatives.- Worked collaboratively with purchasing team to ensure each order is captured accurately and expeditiously.- Tracked incoming sales, quotes, and confirmed purchase orders for executive management team.- Provided product support as well as back-up support to customer service and sales teams.

Greater San Diego Area

- Managed and oversaw daily operations of Customer Service department.- Oversaw any quality issues, customer non-conformance/rejections, mis-shipments, etc. - Processed payroll utilizing ADP Software, and contribute to hiring and training process of both customer service & new-business teams. - Generated weekly sales & inventory reports to review with the General Manager and President.

Greater San Diego Area

- Maintained office operations with emphasis on bookkeeping, payroll management, quarterly tax filings, insurance processing, and day-to-day errands for the owner.- Managed lead Interior Designer’s calendar by scheduling client meetings, subcontractor bookings, and arranging all company travel.- Created marketing campaigns through website development, social media, and print advertising in an effort to drive sales and establish business credibility.- Researched and purchased office equipment, including PCs, Laptops, and Cloud-Based Back- up service that maximized efficiency for the office.

San Francisco Bay Area

- Generated sales through exceptional customer service and product knowledge. - Analyzed competitive product offerings in terms of features and benefits, as well as pricepoints. - Scheduled contractors and oversaw all client installations. - Achieved and/or surpassed monthly sales objectives repeatedly.

San Francisco Bay Area

- Supervised the customer service team through coaching and feedback, while maintaining my own territory of accounts.- Participated in hiring & training of customer service and order processing representatives. - Created the company's customer service Training Manual to ensure proper education &development of staff. - Acted as back-up to receptionist, by answering and routing high call volumes to theappropriate department.

Berkeley, Ca

- Oversaw all corporate accounts with emphasis on purchasing, logistics, traffic, and inventory management.- Responsible for all purchasing duties, including monitoring PO placement and product delivery schedule.- Ensured customers routing/logistics directives were adhered to, and coordinated ocean freight with overseas vendors.- Coordinated weekly cycle counts and oversaw inventory control with the shipping warehouse.

San Francisco, California

-Trained and supervised staff on merchandising, policies & procedures, inventory control and sales.-Responsible for staff scheduling and floor coverage.-Provided superior customer service, ensuring an excellent customer experience.-Communicated sales goals and coached sales team by setting great examples.