• Create and build data pipelines to allow automation, schedule and scale of operational activities • Data monitoring: ensure data quality across workflows • Work with business teams to translate data into actionable solutions • Identify new sources of data and methods to improve data collection, analysis and reporting • Identify data flow gaps, develop, and automate work flows to support program execution, and create data quality monitoring procedures (including data audits and exception tracking…etc.,) • Data extraction, cleaning, analyzing, and interpreting to collaborate with stakeholders to present findings • Create data controls and develop dashboards for leadership to keep a pulse on compliance programs • Effectively create queries and scripts to analyze and visualize internal and external data sources • Effectively communicate findings/recommendations with peers and senior management regarding analysis of data • Support departmental projects with project management skills • Work independently with multiple department members and external resources to define tasks and prioritize deliverable deadlines • Enhance overall productivity of the department by performing a wide variety of support task

• Leveraged SQL, Microsoft BI, and Excel to conduct comprehensives descriptive or predictive analytics, generating actionable insights for 20 merchants encompassing over 4000 SKUs.• Removed & reapplied automation for 27 reports using Excel, Power Query, and SQL, optimizing data analysis workflows and enhancing efficiency.• Developed 27 Standard Operating Procedures (SOPs) utilizing Microsoft Word, fostering operational excellence and standardization across the organization.• Spearheaded the creation of compelling visualizations showcased during annual meetings with key merchants, resulting in the acquisition of 1000 additional locations.• Proactively analyzed sales alerts from the sales group, incorporating insights into SKU-level forecasts report on a monthly basis, ensuring accurate reflection of customer resets, new product launches, and seasonal promotions.• Produced and delivered timely reports on POL Weekly Online Sales, instrumental in informing customer forecasts and facilitating financial budgeting and forecasting processes.• SME: Microsoft Bi, Excel, and Walmart Luminate

• Leverages knowledge of SQL, Tableau, Excel, and Smartsheet to develop business solutions for both internal and external processes. • Manages multiple forms of reporting support for the team, ranging from analytics support of the Crownbolt direct import initiative, supplementary support of our previous SYNC team, TEAM slides support, and weekly OSC scorecard reporting. • Ensure that all reporting and analytical responsibilities are completed in a timely manner, continually seeking out opportunities to hone existing technical skills.• Refined the reporting process for SPP by creating a Smartsheet form to streamline the project intake process and a dashboard to centralize visibility for IT, finance, and business leaders. This support helped optimize the end-to-end process and enhanced the communication of this highly visible initiative. • Served as lead data analyst over the PLR Analytics scripts and dashboard uploads and maintenance. • Supported the Channel Management team in running monthly reporting on Crownbolt Grabber savings, as well as transitioning the automated reporting to measure the SC savings for direct importing and creating a Tableau dashboard for visibility.• SME: Tableau and Smartsheet for Supply Chain Analytics Organization and Supply Chain PMO Organization • Awarded: Building Strong Relations Homer Award JAN 2022 & JUN 2023• Awarded: Excellent Customer Service Homer Award FEB 2022• Awarded: Creating Shareholder Value Homer Award JUN 2022, OCT 2022, & NOV 2022

• Maintains procurement of GP Container Boards 10 box plants utilizing various systems and product KPIs. • Utilizes Excel, Microsoft BI, Tableau, ORION and BIPS Reports to analyze and maintain inventory levels. • Analyzes forecasting, inbound shipments, and outbound shipments to maintain target stock. • Assisted in the reduction of trim by 50% for 2 clients during the height of the pandemic.• Trained 2 new employees in a fast-paced pandemic setting virtually by curating a new training manual. • Presented and created training manuals for 20 Orion reports using SnagIt Editor and Microsoft Word. • Updates and distributes Plant Capacities report daily to ensure the 36 GP plants do not reach over capacity. • Creates and distributes weekly Zero Weeks of Supply report to ensure the 5 GP mills do not have capacity issues.

C.H. Robinson is the #1 3pl in North America. • As a carrier representative with C.H. I help grow relationships between C.H. Robinson and our contracted carriers. I proactively drive and facilitate meetings with carrier management, identifying key relationships we need to build with our customers•Develop capacity solutions in order to effectively support our customer go-to-market strategy•Utilize carrier analytics and other internal resources to make informed buying decisions•Study and understand market trends and seasonality•Maintain and grow relationships with carrier accounts including conducting account reviews and identifying opportunities for additional collaboration•Resolve problems, including identifying issues, thinking critically, seeking input to determine the best course of action, and implementing solutions•Manage load boards to match freight with carrier capacity •Conduct calls with carriers to determine carrier availability and negotiate transportation rates•Research new carriers in the marketplace, generate leads, and qualify new carrier relationships•Understand the technology platform that C.H. Robinson offers to the carrier community and work to drive utilization with relationships•Ensure that specific customer load requirements are met on committed and/or transactional shipments•Provide consistent and exceptional service levels to contracted carriers and internal customers

• Maximize sales and key metrics by upselling products and giving excellent customer service. • Follow all cash depositing procedures on a daily basis for amounts up to $3000.• Use proper judgment to avoid fraudulent purchases, even those that may otherwise comply with company restrictions on quantity and type of devices that can be purchased by customers.