Elisa Stucchi Email & Phone Number

San Jose, Ca, Us

San Jose, Ca, Us

Milan, It

Responsibilities include:-Guest welcoming, check-in and check-out (management software used: Opera 5)-Handling of money collection, invoicing, currency exchanges, and credit notes-Maintaining an inventory of vacancies, reservations and room assignments-Complaint management-Maintaining and building on the reputation of the hotel and the quality of service-Growing the business by bringing in new customers and up-selling value for the hotel-Mentoring and supervising new employees and trainees on the procedures and systems of the hotel-Liaising with the different departments of the hotel ensuring that finances and invoices are in order, rooms are well maintained, and the different teams are aware of the guests needs and requirements-Catering to celebrities and politicians with very particular requirements for privacy and extra care

Milan, Lombardy, It

Responsibilities include:-Guest welcoming, concierge service, check-in and check-out (management software used: Opera 5)-Hotel website updating and tariff monitoring on the selling websites-Supervising all staff, organizing shifts, autonomy in hiring extra temporary staff during peak seasons to keep the business functioning at full capacity (CVs screening, first interviews, working contracts)-Close communication with management about team morale, hiring requirements, and any hotel issues requiring management attention

Addlestone, Weybridge, Gb

-Providing executive-level confidential, administrative support to CFO and Finance Director-Managing the two directors’ calendars, scheduling meetings and conference calls, assembling presentations, receiving visitors, filing expense reports, and arranging international travels-Preparing management reports, maintaining file correspondence, systems and other essential records-Responsible for the opening of the new subsidiary in Istanbul (searching for the best local suppliers, dealing with furnishing for the office space, assisting with the acquisition of legal information for the start up best practice, screening CVs, setting up the relocation of the new MD’s family from Portugal)-Coordinating department schedules and setting appointments with clients-Activating internship contracts and helping with on-boarding-Updating the intranet

Main tasks include:-Acting as tour leader, customer service provider, and operational logistics manager during IPO road shows, conferences and presentations to the financial community in Europe and U.S.A. for companies such as Alliance Bank Group, Prysmian Cables & Systems, Omnia Network, Enìa, Zignago Vetro.-Ensuring correct and consistent corporate branding of all events, ranging from 10 to 400 attendees, as well as one-to-one meetings with potential investors and brokers-Coordinating venue management, caterers, stand designers, and any other supplier-Supervising activities to successfully execute all aspects of the event on the scheduled delivery day-Being the main point of contact for all operational and day-to-day activities relating to event logistics

Bachelor’S Degree In Tourism Management, Tourism And Travel Services Management

Erasmus Exchange Program

High School Diploma