Working in a clinical triclinical trial units for York Trials Unit (Health research group)Developed a system for trial management systems in ASP .NET MVC that integrates with a REDCap API to log reminder notifications and calculate future reminder dates.Provides technical support for colleagues both in the department and across several universities across the UK.Carries out change requests for data using SQL in SSMS.Reviews code for members of the team, from junior to senior developers.Uses GitHub daily to manage source control for projects while working in a team.Manages and set up trial management systems.

Department of SociologyResponsible for distributing and arranging students' summative assessments to be marked and uploaded to the student's records.I also developed and implemented a streamlined process for creating and organising student folders and tracking student information.Learned SQL independently to enhance data analytics capabilities within the team, resulting in an increase in efficiency and accuracy of student information analysis.Responded to over 500 student inquiries through emails, calls, and in-person meetings regarding various academic and administrative matters, ensuring timely and accurate resolution of issues.Organized and facilitated exam boards, ratification panels, and scrutiny panels for progression and awards during the marking and assessments boycott period.Presented comprehensive data analysis at the DTLC (Department Teaching and Learning Committee) meetings, providing actionable insights to inform educational strategies.Streamlined workflow processes during staff reshuffling, ensuring seamless transition for new colleagues and maintaining productivity levels through monitoring busy periods of each roles in the team.Guide and support students, parents, faculty, and staff as needed in navigating university policies, procedures, and resources, day to day and with Marking and Assessments Boycott (industrial action) related issues.

I worked in Constantine College assisting the college manager with student communications, preparations for new students, minute taking and data organisation.I also tackled administration problems, ensuring meetings and projects can run efficiently.

I worked in the college sector of the University of York as part of a 3 month temporary contract, where I was involved in a number of different projects including the College Sports project, creating spreadsheets to manipulate and analyse fixture information, and College Music project by updating the website with new instruments, along with covering college administrators while they are on annual leave.

Redesigning a website for a volunteering ecological group in York.Ensuring the website is streamlined for communications and information regarding ecological studies, events and maintenance of the river Foss.

Responsible for keeping accounts for the society and ensuring the financial position of our society is well-maintained.

Customer service role; handling cash, assisting customers and ensuring the store is a safe and clean environment for customers.

At my time here, I had responsibilities such as cashing up the till, taking payments and taking bookings. I also practiced customer service and strived to ensure all customers were served promptly and were satisfied by our service. I, then, worked my up to delegate my peers and sorting wages for other members of staff.