Within a global team, lead and manage library management solution projects (Radio-Frequency Identification (RFID) projects) end-to-end within scope, schedule and defined budget. Act as the main point of contact to all business partners. Coordinate cross-functional activities. Facilitate and prepare kickoff and followup meetings, Actively contribute to the development and writing of bids,

Assisted the Project Manager in organizing, completing and scheduling project tasks and activities to ensure the successful execution of multimedia pharmaceutical projects.• Coordination of scheduled reports (both internal and external)• Helped track deliverable statuses (acts as liaison between Operations and content)• Acted as a Project Manager on selected projects• Supported proposal requests for project management input• Assisted the Project Manager in final verification, proofing and quality control• Project schedule updates and follow-up• Supported/coordinated preparation of project kick-off• Managed the legal, medical & regulatory reviews using Veeva Vault Promomats• Coordinated freelance and contractual invoice reconciliation, including PR/PO balancing• Assisted in carrying out various duties as requested by Management.

Worked inside the Radiology Customer Operations Group, responsible for spearheading the implementation of PACS hardware (Picture Archiving and Communication System) at facilities. Served as first point of contact to customers.• Managed orders implementation, consistently interfacing with all pertinent cross-functional teams for best delivery outcomes. • Owned customer onboarding process.• Monitored all new orders at the point of entry, ensured that all details required from sales team are present and correct before the onboarding process starts.• Planned, directed project schedule & progress of work, to include monitoring resource allocation & logistic activities.• Collected, verified build information & liaised with both internal Production team & vendors for hardware pre-configuration before shipping end-product to customers (installing MCK & Windows product version software).• Managed & monitored database.• Assisted in the conduct of internal quality audit, ensured the team is audit-ready at all times, acted as go-to person during FDA on-site investigation, representing the Radiology add-ons team. Assisted in driving closure of open quality audit issues and proactively worked to prevent future issues. Worked In the Inside Sales Group. Actively involved with seeking new sales opportunities for the add-ons booking program (radiology & cardiology) which was a new initiative to help increase the Group’s revenue. Closely worked with Account Executives.• Active in Customer Engagement by reaching out to targeted businesses via effective email campaign using Inside Sales generated templates.• Hosted and facilitated engaging product review meetings, scheduled a subject matter expert, coordinating with both internal team & customer to review product questions/concerns.• Engaged both Inside Sales Representatives & Account Executives by uncovering optimistic sales opportunities, & pro-actively helped generate quotes for qualified leads for timely sales action.

As part of the Advertising Department, worked with A-list clients in the sector of beauty care to deliver marketing recommendations to advertising needs via copy testing. Provided insights to advertisers to help in the development, evaluation, and improvement of their advertising efforts to maximize the return on advertising investments and building stronger brands (do advertisers have the right message? right consumer? right objectives?). Managed every aspect of an ad-hoc survey: • Implemented pre- and post- assessment of ad campaigns for TV and print ads.• Managed projects to ensure smooth operations, meeting quality, time and budget targets, oversaw and monitored project set up, managed workflows, and the allocation of team resources.• Reviewed research inputs/suitability: questionnaire, brand lists, stimulus material, coding frames, etc.• Designed presentations and reports.• Coordinated fieldwork, including liaising with suppliers and conducting briefings.• Built effective working relationships with relevant internal and external stakeholders.

Within the Marketing Department, delivered strategic and marketing recommendations using effective research tools such as Brand Management, Concept Testing, Idea Screening, Usage and Attitude Testing (U&A), Product and Packaging Testing, Customer Satisfaction and Loyalty. • Made projects happened simultaneously in 5 European countries: managed, conducted and monitored multiple research projects from start to finish, including recommending a business oriented design, analyzing the data to address their business needs and effectively communicating recommendations that encourage action, worked closely with internal, external and off-shored stakeholders. Designed questionnaires. Prepared presentations and reports. Responsible for logistic management• Conducted Customer Segmentation: identified strengths, weaknesses and opportunities in the current customer base, opportunities and challenges for growing the customer base.• Executed new product and service development and launch: identified consumer needs, determined optimal product or service offering, set appropriate pricing, identified target markets, and provided course correction during product pilot time frames for best outcomes.

Part-time job to finance my studies-Coordinated road-trips for the Manager-Translated miscellaneous documents and web sites from English to French-Responsible for the students onboarding process