In accordance with the nonprofit's mission to provide comprehensive support services to young mothers in Brantford's downtown core, oversees all staff, programs, and daily operations. Develop, propose, and implement programs that support the social, developmental, educational, physical and mental health needs of young mothers and their children. Work collaboratively with community partners to support and deliver programs. Develop and implement strategies for program evaluation, ensuring client-focused approaches to program delivery.

As a member of the Records and Information Management Team, worked to achieve fulsome child protection records in the provincial Child Protection Information Network (CPIN). With great attention to detail, assessed current and historical documents for accuracy and duplication. Supported frontline service workers in their investigation, maintaining open communication regarding record improvement efforts and historical data collection.

With a high degree of independence, managed a full caseload of pregnant, intrapartum, and postpartum clients and their infants. Led client interactions, including clinic appointments, hospital assessments, home visits, and responded to the 24/7 pager service. Provided full-scope midwifery care, including inductions of labour and epidural management. Developed and maintained productive relationships with community partners and care providers, initiating consultations as indicated. Fostered positive practitioner-client relationships, emphasizing the midwifery tenants of informed choice, autonomy, and continuity of care.