Elise Harrison Email and Phone Number

Manage all food and beverage operations within budget.Develop appetizing menus and pairings, efficiently purchasing goods, and continuously improving special offers.Identify customer needs, promptly address concerns, and ensure outstanding guest experiences.Lead and mentor the F&B team, attracting, recruiting, and training talented personnel.Establish targets, schedules, policies, and procedures, promoting a motivated and cohesive team environment.Comply with health and safety regulations, ensuring the safety and well-being of guests and staff.Post revenue through Opera for BEO’s.Oversee daily banquet events, from set up to breakdown.Detail and submit PO’s to the Controller Utilize Salesforce, iBuy Efficient, Aloha Manager, Opera, as well as Quore and MS Office along with other applications to streamline workflow and efficiency.

Review completed work before posting Editor for all wedding deliverables including but not limited to design presentation, invitations, save the dates and wedding day timelineDevelop and maintain a consistent brand tone, image, and style onlineDesign social media marketing strategies and campaignsWork with graphic designers, copywriters, content creators, and influencers to create engaging social content.

Provide assistance in classroom management, individual and group instruction, engage in problem solving and crisis intervention, and accompany students on field tripsControl behavioral and emotional outbursts by employing reward systems, behavior checklists and time-outCoaches students on improving their interpersonal skills and making sound choicesProvide responsive relationship-based care and create a clean, safe and stimulating environmentAdhere to procedures related to supervision, boundaries and safety of children at all timesLead small groups in implementation of Benchmark, Eureka Math, and Orton Gillingham (for K-2 students) and provide academic instruction based on guidelines and procedures for those programs

Serve cocktails and beverages for up to 2200 guests in a loud, fast paced environment while providing friendly and engaging service Average sales of 2k-3.5k and tip percentage of 15-30% per shift

Mixed and served drinks for guests, while maintaining CDC guidelines.

Planned indoor and outdoor creative and educational activities.Attended PTA, staff meetings and parent-teacher conferences as required. Discussed with parents any behavioral or academic issues with the student that needs to improve or change. Prepared classroom documents.Reinforced learning concepts by working with students who were close to failing or needed help. Operated audio/visual equipment in order to help both teachers and students with presentations.

Use Office and Google Apps to create weekly employee schedules, create training materials, manage payroll, track monthly FOH and BOH inventory and complete orderingAssist in new hire interviews and training for FOHActively support service staff during service to ensure things run smoothly Create Constant Contact emails to attract new business and retain current customer base through niche events and promotionsEnforce labor laws and practicesTouch tables and ensure guest satisfaction is maintained through the restaurant Ensure company policies are upheld including but not limited to HR guidelines, food safety and handling, sanitation requirementsProvide feedback to staff including pre/post shift meetings and 1:1 talks focusing on support and how to make the guest happy Oversee membership-only rare and vintage Scotch Malt Whisky Society club

Recruit, hire and trainlead pre-shift meetingsensure shift goes smoothlysuccessfully resolve any guest complaints create schedules for bar and wait staffensure licenses and ABRA compliance payrollbeverage ordering lead staff food and wine education