- Researching and decoding market trends, and incorporating market insight into cohesive collection plans- Continuously interpreting the brand story and translating it into beautiful products- Cooperating with manufacturers and suppliers to create and improve on product samples- Leading fitting sessions to adjust product fit and feel- Collecting market feedback and using them to improve on future collection plans- Ensuring that products meet superior quality standards

- Reinforcing web management and development for Koy Resort (Shopify)- Designing multi visual campaigns for new collections launches- Performing social media contents creation for the Dancewear brands- Creating marketing content/emailing to reach out to our retailers and private 
customers for the different brands in French and English- Reinforcing time-management skills to meet deadlines- Enhancing customer service relations

- Handled customer inquiries and suggestions courteously and professionally.- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.

- Improved communication between sales, marketing, and booking teams.- Coordinated development and account management for 3 residence hotels.- Reinforced clients listing and filing per hotel and sales representative.- Performed store and sort financial and non-financial data in electronic form and present reports.- Reinforced sales team’s progress, identified shortcomings, and improved time managementand communication within team.

- Organize & book customers reservation at The Restaurant & customer service- Creation of menu for VIP groups (ei: White House delegation) bookings within restaurant.- Creation of projects to make restaurant an art gallery space with exhibitions of Belgian artists.Promote culinary art with pictorial art towards business customers.- Reinforcement of operational teams.- Daily income and productivity reviews of services.- Various analysis and reports. (Cost, incomes, revenue, etc)- Partnered with marketing teams to create promotional materials that highlighted new menu items or limited-time offers designed to attract guests'' attention.

- Management - Marketing / Branding- Logistic (emails, In/outbound calls, catering, setups, recaps) - From creation to realization of an event - Team management - Analysing and profiling new requests - Conducting site inspections - AV management - Design - CRM (Customer Relations Management)

Vancouver Fashion week 2014. My work was shown in Vogue UK & Glamour UK. 
I had a distribution contract offer in the USA and Canada for my brand.- Researched based on market, trends, and personal experiences to create designs- Created trend forecasting and mood board- Designed technical sketches, mockups and prototypes- Performing the all process of tailoring- Developed products from concept to completion