Digital Project Coordinator
CurrentTEAM AND PROJECT MANAGEMENT • Plan and prioritize daily tasks for the digital team.• Oversee operations, ensuring deadlines, content posting, and workflow.• Supervise productivity and operational excellence from planning up to reporting,• Ensure tools are in place (both for clients and teams), briefs are reviewed, and client expectations are managed.• Maintain team cohesion and provide updates or raise challenges to the Key Account Director. CLIENT’S RELATION • Serve as the main point of contact for Phoenix Bev, Ascencia Malls, and Ascencia Corporate. (for daily digital only).• Handle urgent issues with clients that the community management team struggle to resolve.• Lead and plan meetings with clients.Advise, challenge, and guide clients to help them achieve their objectives while managing the planning.CONTENT AND CREATIVE SUPERVISION • Daily supervision of content to ensure adherence to CREAD standards.•Participate in ideation sessions, contributing to creative ideas and decks.• On rare occasion, assist with copywriting in English or French.• Ensure intern review process is always on.STRATEGY• Develop strategic digital planning for specific projects or clients.• Ensure seamless execution of campaigns and project plans across the digital department.• Ensure clients’ digital strategies are implemented effectively.
