Collaborate with the US VP of Marketing & Communications and the MD of Investor RelationsAssist in corporate sponsorships and participation at industry events Support the development and maintenance of various global and US websites Assist in the development and management of the global intranetWrite, develop and manage approvals for global and US internal communications materials Support content development and manage social media accounts Collaborate to generate digital and print advertising materials for the US Work with the Operations, Leasing and Property Management teams to develop property-level materialsCollaborate and coordinate with regional and country Marketing and Communications leaders and teams worldwide on various global initiativesEA (Chicago)Manage the Chicago administrative team, providing direction, training, support, and ad hoc projects necessary to successfully run the Chicago officeCoordinate frequent and complex domestic and international travel for executivesManage calendars and schedule meetingsProcess and submit expense reports in Concur

Implemented and managed global L&D platform (Cornerstone) and localized content in three languagesMaintained OU data, pulled record requests, and curated marketing emails for platformAssisted regional teams with training compliance requests and organized training recordsWorked with outside language consultants to localize content for regional teamsManaged quarterly digital newsletter which was distributed company-wide in four languagesProvide daily assistance to Chicago office employees, including VP, SVP and C-Suite ExecutivesSchedule within dynamic calendars, coordinate international and domestic travel itineraries, and manage logistics related to a highly productive teamTake on ad hoc administrative projects to support senior team members as needed, including expense reports in Concur, travel arrangements, and presentationsCommunicate efficiently with various departments and vendors/clients on a global scaleServe as point of contact for communications with administrative teams in all other officesCoordinate payment of office invoices on a monthly basisPlan and coordinate onsite and offsite meetings and events, including scheduling, drafting agendas, communicating details, and creating high-quality presentationsMaintain internal calendar for the Chicago office to include office lunches and events, employee birthdays, office gift ordering, etc. Create, schedule and coordinate office events such as team dinners, happy hours, philanthropic events Support global meetings outside of traditional business hours as needed

Provide a wide range of complex office administration and support to C-Suite GLP US executivesCommunicate with staff on the President’s behalf and coordinate logistics for high-level meetingsDevelop, implement and administer departmental office systems and proceduresAssist with interviewing administration staff positionsCoordinate various Senior Team, investor, broker, board of director meetings and conferences throughout the USHandle T&E for executives, including multi-city international travelContribute to collaborative efforts and organize promotional eventsDevelop and implement strategies with marketing and PR teamPost company updates on social mediaAssist in updating the GLP US website, program documents and presentationsAssist with ordering marketing materials for employees, tenants, and various conferences/eventsCollaborate to generate digital and print advertising materialAssist with creating company flyers, event invites and brochures

-Provide assistance to the CFO and support to the Finance, Accounting, Tax, and Treasury departments-Schedule appointments and coordinate meetings for company employees and guests-Book multi-city domestic and international travel for VPs and Executives -Plan company events and coordinate daily food catering needs-Assemble highly confidential and sensitive information-Prepare and review letters, memos, and other correspondence for signature-Answer written or oral inquiries of a routine nature and type up high quality correspondence -Maintain calendar and contact databases-Develop working knowledge of appropriate policies, practices and procedures-Accurately input, process and update company data in shared database-Arrange the payments of invoices-Enter monthly expense reports and keep records of spending-Establish and maintain record keeping and filing systems-Help to coordinate the addition of new GLP employees-Coordinate services for outbound mail and shipments-Plan company philanthropy events-Working knowledge of Windows XP, Microsoft Outlook, Microsoft Word, Microsoft Excel, and Concur

-Excellent selling skills and an understanding of sales processes-Efficient at answering phones, emails, and inputting travel information -Able to bring a sale to closure quickly at a high return rate-Strong customer development and relationship management skills-Ability to influence others to upsell products and services with excellent negotiation skills-Strong communication skills including telephone etiquette-Ability to accurately input and access data-Excellent teamwork skills and able to work with all management departments-Effectively resolves guest issues that arise as a result of the sales process-Provide recommendations to eliminate guest defects and service issues-Strong organization and problem-solving skills

-Responsible for management, budget, and operations of food and beverage within the MileNorth Hotel, including coordinating and administering the functions of food and beverage production, food service, purchasing, and quality control-Responsible for planning and directing the day-to-day operations of restaurant, bar, banquets, weddings, and various private events. -Develop strategies to improve customer service, drive sales, and increase profitability-Ensures all menus and products are to a standard to effectively maximize sales and profitability-Plan and direct the food and beverage operations for restaurant, bar, banquet hall, and rooftop lounge-Develop and implement standards of quality and performance in all phase of the Food Service operation-Maintain control for food production and make suggestions for improved methods-Responsible for the supervision of associates in all food and beverage departments-Responsible for the hotel's food and beverage inventory -Maintain knowledge of local competition and general industry trends-Responsible for insuring only the best quality of product is served in an efficient manner and the guest is receiving a special experience

Handle deposits and record daily salesSupervise 15+ employees during shiftsConduct interviews for potential employeesHire and evaluate incoming employeesDevelop weekly schedule for over 30 employeesMaintain social networks including Instagram, Facebook, and TwitterCreate advertisements for social media to increase salesManage private and public eventsDemonstrate quality leadership and customer service in fast-paced city bar environmentDevelop positive customer serviceLearn to troubleshoot and demonstrate proper problem solving strategiesProvide quality customer service using positive interpersonal skills to gain returning customersSuccessfully train new employeesTrusted by supervisors to handle waitress and customer problemsServe and prepare beverages for up to 400 customers

Utilized communication skills to build relationships with families, children, and staffAssisted with events such as food drivesResponsible for inventory of clothing and food