● Provide support to pastoral staff and ministry leaders as a winsome staff member and representative of Faith● Manage all marketing functions for the church. o Embody the voice of Faith to create compelling communications. o Develop integrated, clear, consistent, and strategic communication across all internal and external channels including the website, social media, weekly newsletter, print marketing, and signage. This includes but is not limited to: ▪ Creating promotional materials and managing promotional schedules for all programs, ministries, and events. This includes creating the initial design in line with branding guidelines and then creating subsequent materials from that design (web, print, billboard, etc.) ▪ Designing and maintaining website ▪ Managing social media pages (Facebook, Instagram, YouTube, Spotify) and creating regular, engaging content for followers ▪ Managing Mailchimp account and creating weekly newsletter● Oversee programs and ministries and provide guidance to pastoral staff and Session to keep programming in line with the mission of the church.● Lead or assist with special projects and events.● Facilitate inter-ministry communication and awareness.● Act as helpful liaison between the congregation and pastors as well as office/ministry staff and pastors when needed.● Manage certain aspects of Human Resources, including recruiting and policies.● Stay informed about news within the denomination and communicate with the congregation as needed.

• Overhauled organizational structure by creating management hierarchy and organizational chart, developing company pay scales, and redefining roles and titles.• Created and managed the performance appraisal cycle including facilitating ongoing, timely feedback, instituting self and supervisor evaluations for standardized annual performance reviews, and driving quarterly one-on-ones.• Wrote employee handbook and trained employees on policies and procedures.• Initiated formalized hiring practices, onboarding, and training for new employees.• Recognized as an influential change agent and strategic partner with executive team and board members• Serve as a trusted liaison to employees for counseling, conflict management, career development, and performance management.• Networked in the community and with local colleges to enhance recruiting efforts and revitalize the College Packer Program, a flexible work opportunity for students in the distribution center.• Responsible for employee hiring, terminations, discipline procedures, benefits, and payroll.• Ensure federal and state legal compliance.

• Originated and developed the Human Resources department, providing infrastructure that helped the Company transition from a start-up entrepreneurial organization to a high-functioning growth company.• Voluntarily moved from Director of HR to part-time HR Coordinator when son was born in March, but returned to full-time in October 2014 and have again taken on leadership of the HR Department.

• Oversaw the administration of the Northeast Georgia Senior Corps Programs (Foster Grandparents, Senior Companions, and the Retired & Senior Volunteer Program) including strategic planning, program development, fiscal management, promotional activities, grant management, volunteer recruitment and training, and coordination with agency and community resources. • Prepared annual budgets and managed three federal grants matched by United Way and local funding totaling over $500,000. • Exceeded program goals consistently, including a 95% or higher volunteer satisfaction rate each year for all three programs according to annual program evaluation surveys. • Revamped Senior Corps from a stale department into a dynamic, well-respected outcome-based program for approximately 250 volunteers that focused on expressed community needs and grantor’s strategic initiatives. • Partnered with local businesses, schools, and non-profits to offer meaningful volunteer opportunities at over 50 locations. • Reorganized and streamlined Senior Corps programs by developing and implementing infrastructure such as policy and procedure, handbooks, record keeping, logic models, monthly reporting, and annual satisfaction surveys. • Wrote and distributed bi-partisan legislative pieces advocating for continued federal funding for Senior Corps Programs. • Collaborated annually with other community organizations to execute an 8-week Senior Leadership Academy and two city-wide Days of Service for MLK Day and September 11. • Volunteered to assist regularly with additional agency projects such as Be A Santa To A Senior, March for Meals, and Squash Senior Hunger.

• Partnered for 12 weeks with senior leaders from Unum US, Unum UK, and Colonial Life on a Globalization initiative aimed at elevating enterprise performance in a significant and sustainable way while also supporting each operating company in the achievement of its long-term business plan.• Developed a comparative analysis of the three companies’ primary growth business models and identified both potential opportunities for optimization as well as potential challenges involved with enterprise integration.• Selected to attend meetings in Dublin with the Ireland Development Agency and leaders from the global offices at Accenture, Hewlett Packard, and Citigroup; created a written summary of applicable learnings around opportunities, challenges, and success factors involved with globalization initiatives.• Led a Human Capital team composed of senior leaders and HR executives across the three companies, facilitated discussions around possible impacts of Unum’s globalization strategy on human capital, and assessed key potential integration points.• Developed analyses of nine critical globalization opportunities as identified by the Globalization team, including a description of the opportunity, benefits, design, business and technology impacts, and organizational readiness.

• Managed metrics and reporting for Great Ideas, an employee suggestion program focusing on process improvements with more than 6,000 ideas and overall cost savings of $9.54 million.• Selected to represent Unum at 2-day DMAIC Lean Six Sigma training and led a team of 4 employees through a 6-month continuous improvement project forecasted to improve middle management’s involvement in Great Ideas by 30%.• Monitored program trends and issues by gathering, screening, and summarizing a broad variety and depth of information.• Created 15 recurring metric reports in addition to regularly providing customized reports.• Designed and maintained a one-page monthly dashboard report detailing key information on continuous improvement initiatives for senior management.• Created and updated technical documentation and input information into departmental websites as Knowledge Manager.• Developed and maintained automated and manual departmental SharePoint databases containing 6,000+ forms.

Chattem is a leading producer and marketer of over-the-counter health and beauty products such as Gold Bond, IcyHot, Dexatrim, and Selsun Blue, headquartered in Chattanooga, TN.• Designed and developed company-wide mentoring program to provide an avenue for communicating company values to new employees and identifying top performers.• Created orientation welcome packet that integrated information about benefits, payroll, and key corporate policies to streamline the hiring process.• Wrote company internship policy that verbalized expectations and provided a written contract for future interns.• Conducted 2007 Wage Survey of local companies to confirm accurate compensation information.• Organized and implemented Weight Watchers session for employees.• Supported HR staff and maintained confidentiality relative to employee files.

*Summers 2004-2006, December-January 2005-2007Hunter, Smith, and Davis, LLP is a law firm employing 26 attorneys specializing in litigation, labor and employment law, and corporate and business law, with a significant multi-state practice in Tennessee, Virginia, Kentucky and beyond.- Maintained confidentiality relative to client files and employee payroll while supporting legal staff- Promoted to supervisory role for 8 student summer employees- Manually prepared inventory of vault containing over 7,000 files and created databases from collected information- Pulled, closed, scanned, and organized files into both electronic databases and banker’s boxes, then labeled and sent boxes to warehouse- Handled incoming client inquiries and performed conflict checks using ProLaw®- Created efficient and orderly processes for organizing and closing files

Chalmers Chocolate, LLC is a Chattanooga based company producing an all-natural gourmet chocolate ganache. (http://www.chalmersganache.com/)- Processed incoming purchase orders and arranged shipping- Collaborated in designing and creating holiday gift sets- Organized and executed product demonstrations, including television slots and in-store sampling- Initiated customer contacts and solicited orders- Assisted in creating and updating company website