Acted as the initial point of contact for clients calling the centre.Attended client interviews. Provided support across all areas of administration and ensured client files were kept up to date.

Calculated and analysed monthly expenditure patterns for clients.Co-coordinated and managed preparation for compliance audits.Assisted in the construction and implementation of a new analysis system.Contributed to preparation for insurance audits. Performed technical resolution of analysis processes, identifying potential issues and finding appropriate outcomes.

Drafted correspondence and legal documents.Liaised with clients and other parties.Attended court.Reviewed subpoenas.Prepared documents for court. Compiled briefs to counsel.

Assisted with legal matters across many different areas including employment, property and litigation.Drafted and reviewed legal documents.Legal research. Attended property settlements. Involved in all aspects of office administration including opening and closing files, dicta-typing, diary management and maintaining physical and online files.