With a Master of Arts in International Relations and National Security Studies from the University of Denver, I have a strong background in global affairs and strategic analysis. I apply this knowledge and skill to my current role as an Account Manager at Decision Lens, where I manage and nurture a portfolio of Department of Defense (DOD) contracts totaling over $2 million in value.I excel at building and maintaining trust-based relationships with key DOD customers, collaborating with cross-functional teams to deliver customized technology solutions, and providing exceptional customer support. I have successfully increased contract renewals and upsell opportunities, ensuring on-time delivery and exceeding client expectations. I am passionate about connecting with people and prioritizing their needs, and I believe in the power of 'win-win' solutions.As a Public Affairs Operation NCO with the Maryland Army National Guard, I lead the unit as an Operations Sergeant, developing relevant training based on command team guidance. I mentor junior soldiers and NCOs, providing leadership and support. My role includes producing, copyediting, and disseminating multimedia highlighting the state's personnel and activities.I am always looking for insightful conversations and new connections, as well as opportunities to learn and grow. Feel free to reach out to me via LinkedIn, and I'll be happy to share more about my experience and interests. I'm also a huge fan of dogs, so I'll never turn down a picture of your furry friend!