Elise Coleman, Phr Email & Phone Number

Greater Milwaukee Area

Greater Milwaukee Area

• Serve as a consultant for Zywave clients, providing guidance on HR compliance related issues, such as employee benefits, leaves of absence, federal employment law, wage and hour law, recruiting and hiring, discipline.
• Effective at managing multiple projects; consistently monitoring industry trends and legislative developments in order to maintain knowledge of current employment laws, regulations, and the Internal Revenue Code, such.
• Ability to communicate successfully with Zywave partners on the phone and via email communication; including executives and C-suite individuals as well as individual contributors of Zywave partners and their clients..
• Analyze and synthesize information across resources and topic areas in order to provide written responses to Zywave partners in a manner that is comprehensive, accurate, and easy to understand, citing regulations or.
• Was promoted after less than two years, in recognition of my expansive knowledge and skill level and ability to learn and retain new information quickly, designating me as a resource for newer consultants and a leader.
• Created and implemented department workflows for all HR Hotline processes and procedures from scratch.

Greater Milwaukee Area

• Served as an HR business partner for all employees (staff, faculty, and students), answering questions on all HR-related topics; including benefits, salary/payroll, PTO, ADP timekeeping system, onboarding, and.
• Administered annual merit increase and performance review program; communicating expectations and providing guidance to supervisors, as well as collecting and organizing data for all university staff employees.
• Was responsible for full life-cycle recruiting: phone-screened applicants, interviewed candidates, arranged travel, answered questions from hiring managers, extended offers, and onboarded new employees.
• Conducted new-hire orientations, candidate interviews, and exit interviews, as well as employee relations investigations, including researching and resolving personnel issues.
• Researched tasks as needed to improve office efficiencies, and pulled data and ran reports from HRIS system to assist employees, documenting new procedures where necessary.
• Was integral in roll-out and maintenance of brand-new university training database.

Milwaukee, WI

• Communicated resolutions to inquiry and appeal cases to external customers, while maintaining a 99% accuracy rating in all correspondence.
• Worked independently to resolve cases, using internal guidelines as well as personal judgment.
• Thoroughly researched cases to provide the most accurate response to the customer, staying cognizant of state-specific compliance regulations and the customer’s insurance plan stipulations.
• Administered a training class to teach newer employees more complicated correspondence types.

East Lansing, MI

East Lansing, MI

East Lansing, MI

East Lansing, MI

East Lansing, MI

East Lansing, MI

French Language, Literature, And Culture In Tours, France

Summer Study Abroad

Bachelor’S Degree, Multi/Interdisciplinary Studies, 3.9/4.0

Activities and Societies: Phi Sigma Pi National Honor Fraternity, Women's Glee Club