Director Of Ticket Operations
Current- Leading a team of 30+ part-time employees to operate our ticket operations before and on game days. - Ensuring that all fans know how to access their tickets and assisting as questions arise. - Working directly alongside the inside sales and account executives to help track group and hospitality sales and ticket management. - Daily and weekly reporting including gameday ticket sales reports, ticket sales look-aheads and hospitality heatmaps and scorecards. - In-depth understanding of Glitnir Ticketing System, Spiro CRM, and StellarAlgo Customer Data Platform