Elise Mackay Email & Phone Number

San Francisco, Ca, Us

San Francisco, Ca, Us

• Re-engage and drive consignment activity by maintaining a base of 2,000+ established clients, through market-generated and self-generated leads• Manage a pipeline of 150+ clients, executing 100+ texts and calls daily to bring in new business• Conduct in-home appointments, working 1:1 with clients, while handling luxury items• Set pricing expectations with clients through a deep knowledge of our contract, the luxury goods industry, and current market trends• Nominated twice to onboard and lead new hires through our peer mentor program to set them up for success• Utilized software tools such as Salesforce, G-Suite, and Email to manage client interactions and sales processes

Columbus, Ohio, Us

• Collaborated with other team members to replenish and organize stock on the sales floor• Operate POS system to assist customers in the purchase, return or exchange sales process while pushing current store promotions• Guide customers to find the best product based on their individual style while operating in a fast-paced environment

Tucson, Arizona, Us

Tucson, Arizona, Us

• Oversaw the logging and tracking of student coursework and grades utilizing Excel and grade tracking system• Provided positive and constructive feedback to 65 Management Information Systems students• Worked with a group of 5 students to grade and manage coursework while utilizing team building and leadership skills• Communicated with students to ensure understanding of course materials and monitor deadlines

Centennial, Colorado, Us

• Assisted in the recruitment of 200 new potential members using Excel tracking and social media• Created PowerPoint presentations to increase new member satisfaction and retention• Communicated cross-functionally with teams to enhance efficiency of the organization and planning of recruitment processes

Centennial, Colorado, Us

Culver City, California, Us

• Operated POS system to place and track orders to ensure accurate billing for positive customer experience• Answered incoming phone calls to schedule reservations, manage delivery and walk-in orders, as well as assist in resolution of costumer dissatisfaction• Facilitated restaurant set-up and clean-up processes while overseeing 8 team members in bussing services • Maintained order efficiency and accuracy through effective communication across multiple teams • Assisted in the training of new team-members through implementation of company guidelines

• Assisted in document filing, sorting and distribution of files• Maintain organization of documents by scanning into a digital database• Assisted in customer and vendor purchase orders and logged into company tracking system

Bachelor Of Science - Bs, Retailing And Consumer Science

High School Diploma