Eliseo Hernandez is a Help Desk Manager at Summit Financial Education. He possess expertise in telecommunications, cross functional team leadership, marketing, strategic planning, sales and 30 more skills. He is proficient in Spanish.
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Help Desk ManagerSummit Financial Education May 2016 - Present
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Technical Support AgentTime Warner Cable Apr 2010 - Nov 2015Troubleshoot over the phone problems customers have with their Time Warner Cable equipment and services, which include cable, internet and phone services.2 Assisted the customer with Time Warner Cable mobile applications on Windows, Androidand Apple devices.3 Provide customer service via online live chat support. -
Printer TechnicianHorizon Computer Resources Jul 2006 - Jan 2010Have performed the same duties as the previous employers. Certified for more than 90 XEROX printer, copiers, faxes and MFPs. -
Printer TechnicianAffordable Office Solutions Oct 2005 - Jul 2006Repair printers, copiers and fax machines.Certified for more than 18 XEROX printers.Have serviced and have had experience with makers such as XEROX, HEWLETT PACKARD, EPSON,CANON, RICOH, LEXMARK, BROTHER, SHARP, MINOLTA and OKIDATA. -
Computer TechnicianEli'S Computer World May 2003 - Oct 2004Software and hardware problem solver for personal computer customers.Helped customers solve numerous computer difficulties.Outstanding communication with clients.Worked with LEXMARK, HEWLETT PACKARD, EPSON and CANON printers.
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Technical SupportHelp Desk Rent-Way Corp Sep 2002 - Apr 2003Assisted Rent-Way store employees in resolving computer hardware and software issues.Worked with COMPAQ, HEWLETT PACKARD and DELL computers.Telephone customer service.Computer data entry.Needed to have good customer understanding of the situation.
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Computer TechnicianGetronics Oct 2000 - Mar 2002Worked with retail companies on their computer equipment; Arco, Target, Mervyn's and CitiFinancial to name a few. My job consists of solving hardware and software computer problems.Mainly worked with IBM, DELL, LEXMARK, and HEWLETT PACKARD equipment.Very reliable and dependable.Excellent customer service skills. -
Warehouse ManagerUnited States Marine Corps Aug 1995 - Aug 1999Experience with parts handling.Directed supply and warehousing activities for materials valued in excess of $1.3million.Processed and issued over 600 items of military equipment both domestically and overseas.Ability to communicate effectively with customers and meet their needs.
Eliseo Hernandez Skills
Eliseo Hernandez Education Details
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Strong Vincent
Frequently Asked Questions about Eliseo Hernandez
What company does Eliseo Hernandez work for?
Eliseo Hernandez works for Summit Financial Education
What is Eliseo Hernandez's role at the current company?
Eliseo Hernandez's current role is Help Desk Manager.
What schools did Eliseo Hernandez attend?
Eliseo Hernandez attended Strong Vincent.
What skills is Eliseo Hernandez known for?
Eliseo Hernandez has skills like Telecommunications, Cross Functional Team Leadership, Marketing, Strategic Planning, Sales, Account Management, Project Management, Marketing Strategy, Customer Retention, Sales Management, Vendor Management, Leadership.
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2sandiego.edu, ehconst.com -
1pdx.edu -
Eliseo Hernandez
Bachelor Of Science In Business Integrated Supply Chain & Operation Management Associate Of Applied Science In Machining TechnologyEl Paso, Tx1onegas.com
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