Building a platform of highly vetted professionals to support families navigating the life to loss journey. Creating operational processes for client onboarding and building scalable processes to prepare for growth and managing product development.

Working with a passionate, mission-driven organization, creating process, and driving strategic initiatives.

- Oversee the Clinical Operations, Customer Success, and General Operations teams(including 5 clinical locations across the US)- Collaborated across all company departments to ensure alignment on projects and initiatives to drive impact- Set the strategic direction and monitor results for company OKRs- Evaluate and address employee success metrics- Identify company-wide process improvements and build strategies to streamline and increase efficiency- Invest in creating a playful and thoughtful work culture that promotes employee engagement and satisfaction

- Lead and develop People & Culture projects across the business.- Drive and manage the successful execution of Human Resource and Talent Management initiatives that promote engagement, growth and sustainability. - Work with the Leadership Team to design and implement leadership and management development training programs, succession planning.- Measure employee engagement and satisfaction. Lead initiatives for continuous improvement in retention, morale and productivity.- Oversee and strategically plan and update our total rewards offerings including benefits administration; compensation analysis, benchmarking and job leveling; equity administration.

- Lead company strategic initiatives including: a company rebrand, facilitation of agile processes and development of a team sales program.- Owned all benefits administration including: 3 open-enrollment cycles, plan selection, carrier changes, broker changes, day-to-day administration, and selection and implementation of additional offerings. - Spearheaded our award-submission strategy and employer brand work, resulting in 3 consecutive Great Place to Work awards as well as Top Company in Oregon and Fastest Growing Company recognition.- Identified and managed the implementation for company’s first HRIS.- Administer all internal HR duties: benefits administration, employee relations, recruitment, performance management, policy creation and compliance.- Responsible for creation and implementation of employee retention programs including leadership and all company off-sites- Manage all employee relations conversations and plans- Lead all recruitment efforts: pipeline creation, job posting, candidate screening, interviewing, background checks, offer letter and new hire orientations. Increased Mammoth’s headcount 3X since time of hire.- Create and measure effectiveness of employee programs and events.- Collaborate across departments to identify business process improvements and skill gaps.

- Designed and executed meaningful employee engagement opportunities through volunteerism, personalized workshops, pro bono projects and agency contributions to employee activities.- Created content for the company's annual citizenship report demonstrating overall impact of community efforts.- Lead internal and external employee engagement campaign strategies.- Built strong relationships with non-profit partners and facilitated impactful pro bono and volunteer projects.- Lead the agency's Sustainability Council.

- Lead the opening of a new resource center on campus; built communications strategy to increase - brand awareness and drive engagement - Partnered with campus stakeholders to create student programing focused on student well-being.- Managed all aspects of program development and event production for over 35 programs for graduate students and UCSF community each school year, including large-scale orientation programing.- Managed all office social media and marketing efforts to increase event attendance and brand awareness and provide opportunities to engage and connect with community.

- Provide program support for campus committees and student organizations- Interface directly with student groups and help to coordinate and organize their needs on campus- Communicate with various campus departments regarding University policies and liability issues- Manage schedules and calendars for directors and coordinate meeting logistics- Assist the Student Disabilities office with presentations and powerpoint needs

Provided mental health counseling and behavior management to a case load of 15+ studentsCo-lead a weekly mindfulness and meditation group Collaborated with teachers, parents, and community partners to provide support for students

Providing students with counseling around career and mental health issues. Administered and evaluated the Strong Interest Inventory and MBTI. Co-created goals and plans for their future to provide a clearer path to pursue professionally and personally. Co-facilitated a wellness and stress-reduction group to provide students with techniques to manage anxiety and to increase well being.

Managed full-cycle candidate experience from posting to reviewing applicants, screening of prospective candidates, interview preparations and follow-up.Built a pipeline of 500+ qualified technical professionals through résumé review, online sourcing, in-person meetings, client referrals, and reference checks.Partnered with hiring managers from top Bay Area companies to determine talent needs.Provided career counseling, résumé consultations, and interview preparation to candidates.Consistently placed in weekly top 5 of SF office for number of client contacts, candidate interviews, and successful placement of clients in new positions.

Managed the staff incentive program.Provided exceptional customer service. Tracked customer information and buying habits. Processed customer requests and maintained constant communication with the end users.Performed various accounting tasks and used a Citrix based client management system to document customer activity. Assisted in the planning and execution of various campus-wide events produced by the Arts & Events staff.

The Go Green Initiative is a simple, comprehensive program designed to create a culture of environmental responsibility on school campuses across the nation. Founded in 2002, the Go Green Initiative unites parents, students, teachers and school administrators in an effort to make real and lasting changes in their campus communities that will protect children and the environment for years to come.I manged the daily operations within our organization. I gathered waste diversion information from participants and compiled a bi-monthly newsletter. I screened corporate sponsors and presented our services and our mission to PTA members and school boards . Lastly, I successfully acted as the liaison between participants and the organization. I am passionate about conservation and about making the world a better place for generations to come.