Head of Sales, Recruitment & Customer SuccessAs Business Director Madrid at Talent Search People, I have the incredible privilege of overseeing Sales, Recruitment, and Customer Success for the Madrid office. Our mission is clear and unwavering: to find the perfect match between talented employees and thriving employers.Sales: Driving growth and building strong relationships with our clients, ensuring they have access to the best talent available.Recruitment: Leading our dedicated team to source, evaluate, and place top-tier candidates in roles where they can excel and grow.Customer Success: Ensuring our clients and candidates have a seamless, positive experience from start to finish, creating lasting partnerships and successful careers.Every day, we strive to make meaningful connections that benefit both our clients and candidates. Whether it’s helping a business find its next star employee or guiding a candidate to their dream job, our goal is to create a win-win situation for everyone involved.I am proud to be part of a team that’s committed to excellence and passionate about making a difference. Together, we’re not just filling positions; we’re building futures. 💼✨

-Freelance HR services for different companies in Spain & Belgium - Interim HR Management - Recruitment Services- Inhouse change management for Recruitment firms Developed and executed comprehensive sales strategies to drive business growth and achieve revenue targets.- Cultivated and maintained relationships with key decision-makers and stakeholders at client organizations to understand their hiring needs and position the agency as a trusted recruitment partner.- Managed the sales pipeline, tracking leads, opportunities, and sales activities to prioritize efforts and maximize conversion rates.- Collaborating with freelancers to expand service offerings and deliver specialized expertise to clients.- Presented proposals, negotiated contracts, and closed deals with clients, ensuring mutually beneficial terms and successful partnerships.

- Conducted in-depth market analysis and competitor research to identify emerging trends and opportunities, informing product development and go-to-market strategies.- Skilled in delivering compelling product demos to showcase value proposition and drive sales conversions.- Negotiated and finalized high-value deals with international clients, contributing to Busuu's expansion into new markets and verticals.- Drove the implementation of pilot programs, overseeing participant onboarding procedures to ensure optimal program engagement and success.- Coached SDRs to excel in prospecting, qualification, and communication. Set and tracked performance targets and KPIs, offering ongoing feedback for alignment with company goals.

- Established and implemented foundational HR policies and procedures tailored to the startup's unique culture and needs.- Developed and executed comprehensive recruitment strategies to attract top talent while aligning with the company's growth trajectory.- Spearheaded initiatives to foster a positive and inclusive workplace culture, including employee engagement activities and diversity, equity, and inclusion programs.- Designed and oversaw performance management systems to drive employee development and ensure alignment with organizational goals.- Provided strategic guidance to senior leadership on HR-related matters, including workforce planning, talent retention, and compliance with employment laws and regulations.

- Established and led the expansion of Accent Jobs into Spain as the Country Manager.- Collaborated closely with the CEO to develop and execute strategic plans for market entryand growth.- Successfully established office operations from the ground up in Spain.- Spearheaded recruitment efforts to build a high-performing team aligned with company objectives.- Conducted comprehensive market research to identify opportunities and assess competition.- Developed and implemented strategic plans to penetrate the Spanish market effectively.- Engaged in proactive prospecting and business development activities to establish a strong presence.

- Recruited, managed, and motivated a team of recruiters/sales representatives to achieve greatness by providing on-the-job training and ensuring they exceeded sales performance expectations.- Seamlessly switched between roles as a coach, manager, or leader to adapt to various situations.- Oversaw office operations with an entrepreneurial approach, including analysis, budgeting, and forecasting, while holding end responsibility for the office’s sales revenue.- Managed existing clients while actively seeking new ones, negotiating contracts with a firm but fair approach, and handling client relations with care.- Built strong client portfolios and relationships between companies and candidates.- Served as an HR business partner, advising clients on various HR matters beyond selection and staffing, including salaries, legal issues, and absenteeism

- Recruited, managed, and motivated a team of 2 recruiters/sales representatives to achieve greatness by providing on-the-job training and ensuring they exceeded sales performance expectations.- Seamlessly switched between roles as a coach, manager, or leader to adapt to various situations.- Oversaw office operations with an entrepreneurial approach, including analysis, budgeting, and forecasting, while holding end responsibility for the office’s sales revenue.- Managed existing clients while actively seeking new ones, negotiating contracts with a firm but fair approach, and handling client relations with care.- Built strong client portfolios and relationships between companies and candidates.- Served as an HR business partner, advising clients on various HR matters beyond selection and staffing, including salaries, legal issues, and absenteeism