Coached associates to deliver effective selling behaviors through scorecard metrics, My Client, and star rewards programs. Recruited a highly qualified selling team. Created a bench for future advancements. Conducted talent analysis of associates and Counter Managers to establish career progression plans.Partnered with stores to plan grass roots events and sale weekends.

Utilizes The SPARC experience tools to consistently deliver sales plan and company objectives.Drives sales by continually identifying opportunities to achieve both personal and store goals.Grow careers,encourage teamwork and retain talent through a development-focus environment.Networks,recruits hires to staffing needs and trains using the onboarding tools.

Select, on-board, empower, and develop a highly effective team of individuals. Define a clear vision and strategy in order to communicate expectations. Demonstrate a flexible leadership style to foster team member engagement including recognition. Hold all team members accountable to drive results by being available, removing barriers and obstacles, facilitating change, and providing coaching/feedback related to performance .•Incorporate your customer’s perspective when defining success.

Coached associates to deliver effective selling behaviors through scorecard metrics, My Client, and star rewards programs. Recruited a highly qualified selling team. Created a bench for future advancements. Conducted talent analysis of associates and Counter Managers to establish career progression plans.Partnered with stores to plan grass roots events and sale weekends.

Coached colleagues to deliver effective selling behaviors through scored metrics, MyClient, and Star Rewards programs.Collaborated with store and district teams to plan grass roots events and sale weekends.Review reports, identify deficient areas and implement action plans focused on deficient areas.Went through HP Program, helped drive outsourcing events, discovered how to draw floor plans, and reviewed store manager reports.

• Partnered with Sales Manager to review reports, identify deficient areas and implement action plans focused on deficient areas.• Coach, develop, and motivate associates by helping with goal awareness and maintaining Magic behaviors resulting in high customer engagement.

Collaborated with Regional Manager and Store Managers to coach, develop, and motivate associates by helping with goal awareness and maintaining a selling focus in all areas of the store.Provide exceptional customer service by routinely selling store merchandise and appropriately handling customer inquiries.

Assisted with Science, Technology, Engineering, and Math (STEM) summer program as it related to marketing and design, media presentations, and the Technology Department throughout the duration of the internship. STEM summer program included scheduling field trips, going to multiple school sites, and executing a budget and budget narrative. Develop a directory of local and national funding opportunities that supported programs and services for the Urban League of Greater Pittsburgh while completing multiple grant proposals for funding of local initiatives.

• Partnered with Store General Manager and Sales Managers to coach, develop, and motivate associates by helping creating awareness of daily goals and expectations while maintaining a focus on the customer experience in all areas of the store.• Demonstrated team leadership by ensuring each customer has a consistently high quality in store experience by creating daily associate assignments such as area staffing, store recovery, and coverage coordination.

• Assisted customers with apparel selections that suited their specific body types and built sales by suggesting accessories, shoes, and complementary items.• Contributed to leadership team by assisting in developing seasonal floor sets and efficiently worked together with associates to maintain store cleanliness.

• Fulfilled company defined customer experience by being a friendly, available, customer focused, excited team member.• Organized and displayed merchandise to company standards. Consistently promoted company programs including warranty sales, rewards card, private label, and credit card.