Proven ability to complete complicated repairs on iOS devices and manage expectations from variety of stakeholders• Excellent time management skills including making decisions quickly and efficiently while providing solutions• Able to assist team members by mentoring, and helping resolve issues with both customers and devices

Providing assistance to customers with various technical questions and issues.

Graphic design services for variety of marketing materials including brochures, internal communications, advertisements, and posters. Worked with on-site print shop and various vendors to provide top quality deliverables.

Content management, brand management, graphic design

Presentation design, info graphics, process and flow chart design.

• Created graphics from concept to completion for both print and web• Designed icons, customized charts and images that support product information for Braver Capital; resulting in a contract to create collateral materials and update website• Designed templates for fact sheets, presentations and flyers for Braver Capital Management. Client was pleased with the end product and has requested additional factsheets based on the approved design. • Re-designed client newsletter and update weekly with provided content; was retained for this project based on same day turnaround and quality.• Created 20 chapters and compelling visuals for companion materials that were used in a Probability and Statistics class at Harvard University. Partnered with project interactive creative director to create a stunning end product that was consistent with interactive materials used in the class for this academic year.• Optimized and created compelling visuals for Against All Odds project and Media Sauce presentation; both clients were very pleased with the outcomes• Created custom presentations on demand and kept costs down by working efficiently and delivering finished product before set deadlines. • Managed workflow, expectations and deadlines off-site by working with project managers, setting up meetings, conference calls, and communicating production calendars to all parties. Accommodated emergency requests based on Marketing’s quick changing priorities. • Procured clients through relationship building with colleagues in the finance and design industry

• Designed and implemented dynamic, compelling presentations for both Retail and Institutional divisions using best practices for sales conferences and over 30 industry events internationally. • Created high-level keynote presentations for CEO and senior executives.• Using industry best practices, created web graphics based on creative direction provided by Brand Manager.• Supported email marketing team by producing HTML email templates with specific call to action, increasing travel to company website and adding subscriptions to advisor programs and services.• Established brand guidelines for formatting and content that was used company-wide for presentations, sales materials and thought leadership pieces both for print and web distribution.• Designed and maintained proven method of consistency in presentations firm-wide by providing one on one support for marketing staff and crafted guidelines in how to efficiently present their material content for a variety of audiences. • Created training seminar on how to use PowerPoint and the company presentation template effectively and provided custom companion materials.• Translated complicated data and processes into compelling graphics for presentations and print materials • Project managed all corporate communications requests, including ads, invitations, flyers and forms; prioritized projects by aligning with current market conditions resulting in being prepared for changing environments.• Designed presentation templates, collateral for conferences, produced slide shows on-site and partnered with vendors to ensure quality control such as managing technical issues with projection, managing speaker’s comfort levels and ensuring top-quality professional-looking slides.• Assisted Institutional Marketing with setting up materials on Xinnovation content-management system which saved the company money in overtime costs by designing efficient workflow solutions

Factsheets, Custom media, Marketing collateral design and production

Part of a team responsible for the maintenance and distribution of over 350+ standard presentation pitchbooks including quarterly data updates, ensuring consistency of company guidelines, compliance policies, and creating customized decks for Institutional Marketing.• Assisted in the rollout of Qvidian, web-based content management system. • Organized product pitchbooks, created new materials, managed Compliance approval process and uploaded over 350+standards to the web.• Responsible for the design and production of a bi-monthly web based HTML email distributed to entire Sales and Marketing staff educating end users on the presentation production process and content-management system; created list of topics for tips and tricks email, and produced workflow calendar for each topic. Example of contribution includes a piece on presentation elements for end-users and created web graphics for each email, streamlining production process.• Managed a variety of creative projects from concept to completion ranging from customized presentations, quarterly publications, trade show materials, and the design of the company holiday card that was distributed globally. A need arose for a new banner to update company tradeshow booth. Created the design and worked with vendor on production directly, saving the company thousands in outsourcing costs• Other projects include logo treatments for the company’s executive management as part of a re-branding exercise, designing conference invitations and supporting materials.

Started up freelance graphics business, procured a number of small business clients and tailored solutions to fit their business needs including logo and letterhead designs, print materials, advertising and web design

Solo marketing professional, worked with CEO on business development• Increased traffic at open houses by targeting specific publications popular with potential home buyers• Number of listings increased after creating customized market analysis for potential sellers• Responsible for creating all marketing collateral including website, brochures, open house flyers and advertisements.

Directly reported to Business Development Manager on building company presence in a very competitive field• Created resume and contact databases making it easier to put proposals together• Distributed press releases on projects, keeping the firm relevant• Designed advertisements for trade publications and set up distribution calendar. • Designed brochures and flyers for RFP packages • Submitted proposals for various bids around Boston.