Elissa Warner Email & Phone Number

San Antonio, Texas, United States

The Human Resources Coordinator performs a wide range of administrative duties as assigned and maintains confidentiality of all privileged information. Displays strong problem solving and decision-making skills with a deep understanding of employee relationships. Good administrative skills with the ability to multitask and adapt in a fast paced environment.

United States

I would review resumes of applicants to help the recruiters find qualified candidates for each position. I would send out email blasts to the applicants that were found to have the right qualifications for each position. I would also help with creating new job positions on the company website for applicants to apply to.

United States

I would check the orders submitted for 90 day mail or retail supply of members medications to make sure the orders were submitted correctly for each member. I would call the Dr. office or the member to make corrections if needed.

United States

Responsible for making outbound sales calls to members regarding their medical benefits. I helped members set up Doctor's appointments for their annual checkups. I also helped members get their medications at the best price possible in a 90 day mail or retail supply to help them save as much money as possible throughout the year.

United States

Responsible for answering incoming calls regarding cell phones for AT&T not functioning properly. I would troubleshoot any issues to fix the phones & if unable to resolve the customer's issue, then I would process a warranty exchange to replace the customer's cell phone with a working cell phone of the same or similar model.

United States

I handled 3 chats at a time helping AT&T customers thru a chat session to pick out a cell phone, a cell phone plan, & any accessories to start a new cell phone contract with AT&T.

United States

Responsible for coding insurance claims recieved from customers & doctor's offices as well as any letters to correctly file the claim.

United States

Responsible for answering incoming phone calls for from retail stores such as Lane Bryant, Victoria Secret, The Limited, The Limited Too, & Ambercrombie & Fitch, helping the store associates with processing credit card applications for new members & assisting over the phone with purchasing issues at the store. I also handled incoming calls from existing customers regarding their charge accounts. I processed incoming mail from customers requesting address changes and written complaints regarding customers charge accounts. I would process credit card applications that were mailed in instead of processed at the store per the customers request.

United States

Responsible for answering incoming phone calls for Stage, Bealls, Palais Royal, & Peebles retail stores helping the store associates with processing credit card applications for new members & assisting over the phone with purchasing issues at the store. I also handled incoming calls from existing customers regarding their charge accounts. I processed incoming mail from customers requesting address changes and written complaints regarding customers charge accounts. I would process credit card applications that were mailed in instead of processed at the store per the customers request. In 2003, Alliance Data acquired Stage Stores Inc. where my duties expanded to include retail stores that Alliance Data services.