Elisse Lorenc Email & Phone Number

• Proofread, format, and edit maintenance procedures, policies, bulletins, and work instructions for the operating fleet• Support revisions to existing documentation based on the needs of the company• Schedule, manage, and host document review conference calls for small or medium sized groups of SMEs via Microsoft Teams• Manage and maintain document repository via SharePoint• Create and maintain data spreadsheets• Communicate changes to relevant internal document owners including Engineering, Asset Management, Site, and Control Center Personnel• Organize and maintain a document repository to ensure end-user utilization is as efficient as possible• Ensure internal procedures are policies reflect current regulatory or contractual requirements• Work with Operations Support group to develop and maintain training aids for fleet personnel• Research and create new/formalize existing ad hoc process control documents• Assist in the documentation of engineering processes that support operations and maintenance activities• Garner feedback from fleet personnel and develop improvements to SharePoint workspaces and document libraries• Create and maintain Fillable Forms for mobile devices that adhere to Invenergy formatting standards and taking lead on distribution to renewable sites via Word and Nuance• Assist in transition to metadata filing and cataloging electronic documents• Trained new employee to learn and perform the position of document control analyst• Helped coordinate the transition of the document repository from old SharePoint to SharePoint modern• Manage and maintain ODR Ticket System via Microsoft Teams• Learned how to use the software Pipefy to manage and maintain new ticketing system

• Handle and screen incoming calls and emails• Schedule recycle pickup appointments for old and new customers• Update customer databases• Manage and edit company databases• Write and handle company social media• Manage company ebay store creating and editing ebay listings and handling customer inquiries• Manage craigslist store creating, editing, and renewing listings• Experienced with researching items for resale and testing electronic equipment• Responsible for shipping orders, managing shipments, and ordering supplies• Assisted with accounting and managing office’s databases• Experience multi-tasking in a small office/warehouse environment

Remote

Researched and wrote as a ghostwriter for online B2B content and advertising articles.

Researches and writes business to customer (B2C) marketing content for housing service companies.

Wrote well researched content about marketing, business to customer (B2C), and business to business (B2B) for Workspace Digital’s site.

Contributed to site’s blog, covering a variety of topics to educate and inspire the public about eco-stewardship.

Wrote and edited for Marketing and Communications Department, edited web copy for the website. Researched for grant opportunities, and wrote grants and LOI’s for funding.

Contributed weekly to site’s blog that promoted sustainable destinations, and educated the public about green lifestyles.

Yorktown Shopping Center, Lombard, Illinois

Sold high-quality candles and fragrances, engaged customers about the education of candles, and created a visual experience of fragrant home décor. Responsibilities also include opening and closing the store, counting the safe and register, managing returns and exchanges, online ordering, managing emails, and phone inquiries.

South Barrington

Sold and served high-quality bonbons, coffee, drinks, fondues, platters, confections, and pastries, educating customers about Anna Shea's handcrafted bonbons and confections, scheduling lounge reservations, and managing special orders.

Sales associate responsible for the sales of high-quality tea and tea products. Engaged customers about company’s philosophy and education of tea, health benefits, aroma, and texture, and created the visual experience of a tea emporium for customers.

Increased public awareness of company services and use of solar panels as an eco-friendly energy source. Successfully initiated blogs and Twitter updates as part of new program.

Updated student profiles and enrollment statuses via cloud-based software, scripted engaging informative brochures and public articles, edited videos of student testimonials, and recruited students with cold calls.

Wrote and edited educational information appealing to public awareness of company's SeaSuite capabilities. Advertised via social media outlets, implementing sustainability technology, and best practices via iCloud collaboration in a community-based forum.

Informed current members and new members about events and new information related to LEED certification via the company website, newsletter, and social media outlets. Managed and updated organization's CMS website.

I cover ongoing research, student organizations, and environmental issues and sustainable initiatives taking place on campus.

Secretary of the student activist organization ActivUs. As an officer, co-responsible for planning events for Activus. Worked on two different campaigns, including a water bottle and anti-coal campaign. Helped organize and host a 5K run, dodge ball (Dodge Coa)] event and water balloon event (Climate Change; Water Exchange) for the student organization ActivUs. Participated in an anti-coal rally for ActivUs. Organized letter campaigns, canvassed and assisted in hosting events to recruit and inform students. Attended a nationwide conference at Washington DC to promote the growth of green industries and employment within green industries. Helped facilitate a group breakout and discussion at the conference.Addressed the Board of Regents about anti-coal campaign.

Researched, created and edited excel spreadsheets, summarized reports and boring logs. Learned auto-CAD, and became familiar with Type 1 and 2 site assessments for properties.

Bachelor Of Science (B.S.), Journalism & Environmental Studies

Education record