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Elisson Gustavo Ferreira De Cesaro is listed as Economics | Customer Service | Product at DB1 Group, a with 205 employees, based in Maringá, Paraná, Brazil. AeroLeads shows phone signal with area code 423 and a matched LinkedIn profile for Elisson Gustavo Ferreira De Cesaro.
Elisson Gustavo Ferreira De Cesaro previously worked as Analista de Suporte at Db1 Group and Customer Success Ops Intern at Traive Finance. Elisson Gustavo Ferreira De Cesaro holds Graduação, Economics from Universidade Estadual De Maringá.
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Economist, interested in innovation, customer relationship, and public policies.
Listed skills include Branding and Vendas.
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A career timeline built from the work history available for this profile.
Maringá, Paraná, Brasil
- Atendimento para clientes internos de demandas para resolução de dúvidas e problemas técnicos de softwares para clientes internos e gestão de tratativas utilizando Microsoft VSTS;-Participação em processos de Discovery para implantação de melhorias.
São Paulo, Brazil
- Development of a project for implementing the use of agricultural sensors in credit score calculation. Active involvement in planning, execution, and presentation. Utilization of tools such as SWOT Analysis, Business Model Canvas, and Porter's Five Forces.- Updating credit and sales data in Hubspot and internal system.- Participation in training sessions on the system, credit score calculation metrics, and customer knowledge expertise.- Active evolvement in customers strategy
Maringá, Paraná, Brazil
Acting as students support in the entrepreneur education extension project “Paraná Empreende Mais”. Responsible for: classes chronograms and reports, such as demographics analysis. Classes opening and closers and students contact.-Our unit distinguished itself in the state by having the highest number of entrepreneurs who completed the course.
Maringá, Paraná, Brazil
Responsible for Customer Success area implementation in the company, such as training clients, study and developing onboarding and ongoing processes and direct customer relationship management, achieving:- 52% churn reduction since area creation.- Creation of a customer service script with 35% success in churn requests reversion.- 5 out of 5 averages in Onboarding CSAT.- Customer Journey structuration for all customer bases.- Formalizing the Customer service in scripts according to the Customer Journey.
Maringá, Paraná, Brazil
Technician support auxiliary, connecting the technician team and the clients, such as transactions and system tools analysis and contacting partner companies.
Other employees you can reach at db1group.com. View company contacts for 205 employees →
Galileu Rodrigues
Colleague at Db1 GroupSão Paulo, Brazil
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LS
Leonardo Souza
Colleague at Db1 GroupMaringá, Paraná, Brazil
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FC
Felipe Chicarelli
Colleague at Db1 GroupMaringá, Paraná, Brazil
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LB
Lucas Borba Paim
Colleague at Db1 GroupMaringá, Paraná, Brazil
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DS
Debora Sayuri Niki Caires
Colleague at Db1 GroupMaringá, Paraná, Brazil
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VD
Vivian Daniela Girardi
Colleague at Db1 GroupMaringá, Paraná, Brazil
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NG
Natalia Galvão
Colleague at Db1 GroupMaringá, Paraná, Brazil
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GH
Gustavo Henrique
Colleague at Db1 GroupMaringá, Paraná, Brazil
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MM
Mariane Matile Reis
Colleague at Db1 GroupLondrina, Paraná, Brazil
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MC
Marcelo Creado 🏳🌈
Colleague at Db1 GroupMaringá, Paraná, Brazil
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Quick answers generated from the profile data available on this page.
Elisson Gustavo Ferreira De Cesaro works for DB1 Group.
Elisson Gustavo Ferreira De Cesaro is listed as Economics | Customer Service | Product at DB1 Group.
AeroLeads has found 1 phone signal(s) with area code 423 for Elisson Gustavo Ferreira De Cesaro at DB1 Group.
Elisson Gustavo Ferreira De Cesaro is based in Maringá, Paraná, Brazil while working with DB1 Group.
Elisson Gustavo Ferreira De Cesaro has worked for Db1 Group, Traive Finance, Maringá Technological Incubator, and Conciflex.
Elisson Gustavo Ferreira De Cesaro's colleagues at DB1 Group include Galileu Rodrigues, Leonardo Souza, Felipe Chicarelli, Lucas Borba Paim, and Debora Sayuri Niki Caires.
You can use AeroLeads to view verified contact signals for Elisson Gustavo Ferreira De Cesaro at DB1 Group, including work email, phone, and LinkedIn data when available.
Elisson Gustavo Ferreira De Cesaro holds Graduação, Economics from Universidade Estadual De Maringá.
Elisson Gustavo Ferreira De Cesaro is listed with skills including Branding and Vendas.
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