Eliud Miringu Email & Phone Number

CBD Division, Nairobi County, Kenya

Nairobi County, Kenya

 Identify opportunities for cross-selling or upselling additional products or services to existing clients. Ensuring high levels of customer satisfaction by addressing and resolving concerns or issues promptly. Conducting financial analysis for clients, including credit risk assessments. Collection & recoveries of vaguely paid facilities as well as.

Field OperationsROLESo Managed the quality of portfolio.o Achieved the status of employee of the month in this specific Role.o Diversified products under Watu brand including Watu simu, Watu electric Vehicles, Watu shule, Watu gari, and secondary vehicle market place.o Performed competition analysis and company risks in various areas.o Participated in.

Kerugoya, Kirinyaga County, Kenya

Roles *Recruited marketing staff and monitored their perfomance.*Met and exceeded branch targets and built portfolios.*Kept new business.*Identified talent and constantly trained staff on company's policies and products.*Identified various sources of prospective business and the staff in achieving the same.*Implemented effective marketing strategies and.

Kirinyaga

*Advised clients on the risks, consequences and benefits of alternative lending solutions.*Developed loan applications, evaluating information and documentation.*Used state of the art technology to manage loan pipeline.*Answered clients' questions and responded to requests satisfactorily.*Maintained customers' confidence keeping loan information.

Kirinyaga, Kenya

*Participated in loan recoveries by ensuring prompt payments of loans as per the institutions policies.*Provided assistance and support to the branch staff.*Resolved customer complaints and queries.*Recruited new members to add on to the existing portfolio.*Educated the existing portfolio on the types of products offered by the institution and how.