Eliud Miringu Email & Phone Number

Cbd Division, Nairobi County, Kenya

Nairobi County, Kenya

 Identify opportunities for cross-selling or upselling additional products or services to existing clients. Ensuring high levels of customer satisfaction by addressing and resolving concerns or issues promptly. Conducting financial analysis for clients, including credit risk assessments. Collection & recoveries of vaguely paid facilities as well as providing ways of maintaining relationships with said clients. Identifying new business and advising customers on the best… Show more  Identify opportunities for cross-selling or upselling additional products or services to existing clients. Ensuring high levels of customer satisfaction by addressing and resolving concerns or issues promptly. Conducting financial analysis for clients, including credit risk assessments. Collection & recoveries of vaguely paid facilities as well as providing ways of maintaining relationships with said clients. Identifying new business and advising customers on the best approach on their school development. Guidance on security charging of this facilities and best approach and best suited collateral to safe guard company loan book. Identifying customer issues and addressing concerns Risk Management: Assess potential risks associated with clients and develop strategies to mitigate them. Market research and staying informed on market trends, conditions and competitor activities to have an upper hand on the market. Show less

Field OperationsROLESo Managed the quality of portfolio.o Achieved the status of employee of the month in this specific Role.o Diversified products under Watu brand including Watu simu, Watu electric Vehicles, Watu shule, Watu gari, and secondary vehicle market place.o Performed competition analysis and company risks in various areas.o Participated in Special Projects in marketing and Attended various workshops.o Trained all interns /entry level staff in marketing… Show more Field OperationsROLESo Managed the quality of portfolio.o Achieved the status of employee of the month in this specific Role.o Diversified products under Watu brand including Watu simu, Watu electric Vehicles, Watu shule, Watu gari, and secondary vehicle market place.o Performed competition analysis and company risks in various areas.o Participated in Special Projects in marketing and Attended various workshops.o Trained all interns /entry level staff in marketing department.o Developed and managed advertising campaigns.o Established and natured strong relationship with key stakeholders including sales team, external partners and vendors.o Effective collaboration and coordination with the stakeholders led to successful closing of leads and maximizing customer acquisition. Show less

Kerugoya, Kirinyaga County, Kenya

Roles *Recruited marketing staff and monitored their perfomance .*Met and exceeded branch targets and built portfolios.*Kept new business.*Identified talent and constantly trained staff on company's policies and products.*Identified various sources of prospective business and the staff in achieving the same.*Implemented effective marketing strategies and built strong relationships with stakeholders.*Focused on monitoring campaign perfomance.*Contributed to the… Show more Roles *Recruited marketing staff and monitored their perfomance .*Met and exceeded branch targets and built portfolios.*Kept new business.*Identified talent and constantly trained staff on company's policies and products.*Identified various sources of prospective business and the staff in achieving the same.*Implemented effective marketing strategies and built strong relationships with stakeholders.*Focused on monitoring campaign perfomance.*Contributed to the success of the organization's marketing initiatives and drove significant business growth. Show less

Kirinyaga

*Advised clients on the risks, consequences and benefits of alternative lending solutions.*Developed loan applications, evaluating information and documentation.*Used state of the art technology to manage loan pipeline.*Answered clients' questions and responded to requests satisfactorily.*Maintained customers' confidence keeping loan information confidential.

Kirinyaga, Kenya

*Participated in loan recoveries by ensuring prompt payments of loans as per the institutions policies.*Provided assistance and support to the branch staff.*Resolved customer complaints and queries.*Recruited new members to add on to the existing portfolio.*Educated the existing portfolio on the types of products offered by the institution and how impoprtant they were to their lives.*Perfomed any other duties as was assigned to me.*