Eli Yao Email & Phone Number

Alberta, Canada

1001 Sherwin Rd

• Receiving calls from drivers that require assistance en route to their delivery through the entire North America, locate an appropriate repair vendor and ensure that repairs are performed in an expeditious and cost-effective manner. • Helping drivers troubleshoot the issues they meet while en route• Purchase order applied when dealing with maintenance situations as per established guidelines. • Considerating the Warranty program when facilitating a Breakdown repair.• Involved in collection and interpretation of data. This includes: Create purchase orders, Utilizing reports, Identify and report recurring equipment problems.

2-1763 Pembina Hwy

• Received training at ‘Auto Garage Automotive’ to gain hands on experience with buying and sell vehicles as well as with providing rental vehicles.• Gained knowledge on operating and managing an automotive shop.• Auto parts Inventory and Equipment maintenance.• Facilitated in the ordering process of vehicle parts.

2795 Pembina Hwy

• Handled payments without supervision.• Always followed safe driving procedures with service and efficiency in mind. • Taking control and actions on customer complaining when as shift manager. • Basic knowledge of teamwork experience by training new employees. • Maintained high satisfaction while working along with customers through term