Elizabeth Smith Email & Phone Number

Shelton, Connecticut, United States

Selecting appropriate transportation providers and scheduling appointments for transportation services. Collecting and verifying back-up data for trips completed • Billing and invoicing as required for NEMT transportation services • Maintaining a log of all trips completed and incomplete trip details and insurance invoicing. Coaching and assisting Providers and Drivers live in transport. (Phone Support)

Shelton, Connecticut, United States

Cultivated professional relationships with administrators within early education public school districts across two major states (MA and AR) by account managing from Shelton• Preparing quotes and bids for sales prospects• Curating lists and items that best fit the client’s needs• Exceeded personal gross margin quota by $50k in four months

Trumbull, Connecticut, United States

As a Chromebook Sales Specialist, my position consisted of customer engagement, implementing planographic marketing displays, and leading individual personalized training of Chromebooks and related products with store personnel to influence sales.Working for Premium during the beginning of the pandemic, I was provided training through LinkedIn on a number of key skills including Time Management Fundamentals as well as company provided training and obtaining Certifications The success of the sales strategy was directly related to creating meaningful customer experiences as well as being a part of a collaborative and culture-oriented team.Responsibilities included:Creating a positive representation of Google Services included in Chromebook devices, Educating customers and providing feedback of Chromebook products. Networking within retail environments with General Managers to increase brand value and influence.Leveraging my passion for technology, education and customer service, promoting a affordable product that could be accessed by many students and military alike was second nature. Values first, results second. Demonstrating my strong communication and presentation skills in this role while also Identifying creative solutions for problems resulted in cultivating beneficial experiences for myself and for customers alike.

Newtown, Connecticut, United States

Responsibilities included but not limited to:Supervising, recruiting, and coaching associates; including assessing staff performance but creating a safe and strong environment to ensure the success of the team and the store.Demonstrating knowledge of store products to build sales as well as ROI stats and operations.Leading by creating a safe and productive environment to maintain standards of integrity, transparency, accountability, but also quality in all business practices.Implemented employee support, EOS processes and start launch. Updated sales statistics for Spirit’s top products daily but also updated collaborated companies (DJ yonder was a big hit) sending every bit of feedback we had along the way that customers loved to share and we loved to hear.Creating weekly schedules flexible to the needs to the business as well as the staff. 98% retention rateReceiving and handling shipments and tracking Product inventoryImplementing the POS system protocols but also ensuring high return in dedicated customers who love the holiday season bringing people together. Spirit Halloween is an official retailer operating seasonally; starting on or about June and typically ending mid-November. My position as Store manager was an unforgettable experience. I had educated my team with understanding and listened to their needs while making sure each and every customer had a unique and interpersonal experience weather it’s creating their own haunted hayride with our many animatronics or picking out a costume for a Halloween party.Experiencing the interactive displays first hand and implementing the stores seasonal display to make an interactive experience is key part of the spirit experience. Spirit Halloween as a company has a focus on Spirit of Children charity that donates to the nearest children hospital. Our store successfully donated $9k to the Yale New Haven Children's Hospital within our three month season.

Windsor, Ct

Responsibilities included:Placing temporary medical providers within hospitals that have scheduling needs.Using marketing strategies and analytical data to find staffing solutions. Involving networking and building a database to find reliable results to find the best candidate for patient needs as well as creating contracts for said providers in temporary positions.

Danbury, Ct

Responsibilities included creating a positive representation of Google Services, Educating customers and providing feedback of Google Products. Networking within retail environments with General Managers to increase brand value and influence. Held #1 In Chromebook sales in the country for three consecutive sales quarters.

Fishkill Ny

Responsibilities included advising and creating custom plans for customers for TV Internet and Phone services through Verizon Fios. Informing customers about current promotions and used attentive listening to understand customer concerns to resolve any issues and create a more positive experience. Went above and beyond in helping customers to boost revenue and influence more sales and retain clientele. Provided account consultation and scheduling for new installations.Handled returns and shipment of equipment of opening and closing cable contracts for customers relocating.

35 Fifth Avenue Pelham, Ny

Was promoted to sales two months into starting as a tech assistant. The position included walking customers through service plans that better fit their needs as well as what technology to choose when making a purchase decision. Processed payments accordingly.

Business Administration

General Studies, 3.9