Achievements and responsibilities: • Maximizing sales opportunities through clearly understanding the customer needs and suggesting products available, evidenced by conversion rate of more than 20%• Full accountability for all store operations, including payroll, stock management, recruitment, team coaching, visual merchandising, customer experience, health and safety regulations and recruitment • Maintaining awareness of competitors and actively introduce new ideas to promote the store• Managing the review process to develop team members and provide feedback• Accountability for the profit and loss through stock loss targets, payroll management, store maintenance, reacting to weekly sell through trends and efficient budget realisation • Always striving for high staff retention that is achieved through team coaching and motivation as well as by managing all HR related issues promptly and professionally • Full accountability for store audits and shrinkage targets • Full accountability for meeting KPI targets and exceeding in front and back of house administration • Ensuring team awareness of store performance, tops sellers, promotions and visual merchandising guidelines

Achievements and responsibilities: • Full accountability for all store operations, increasing the profitability of the store, and strengthening the store profile to improve upon all KPI targets• Implemented new, efficient stockroom procedures to enhance customer experience by reducing waiting time

Achievements and responsibilities: • Full accountability for all store operations including recruitment and training • Managed the first concept store launched by North Face in Europe• Consistently provided team coaching and development to maximise their performance

Achievements and responsibilities: • Full accountability for all store operations including recruitment and training • Lead the opening of Lee & Wrangler Outlet in Wembley• Entrusted to provide managerial expertise and cover for Lee & Wrangler during restructuring of The Netherlands branch• Consistently provided team coaching and development to maximise their performance

Achievements and responsibilities: • Full accountability for all store operations including recruitment and training • Consistently provided team coaching and development to maximise their performance

• As part of management team accountable for meeting KPI targets and exceeding in front and back of house administration• As part of management team accountable for store audits and shrinkage targets, which are met and exceeded each financial year through team training and meticulous stock management and that of external and internal theft.• Ensuring team awareness of store performance, tops sellers, promotions and VM guidelines• Maintaining the store visual standards and completing a weekly sell through document, including bestsellers, slow sellers, promotions and offers, staff individual sales profile and categorised product sales• Being in charge of HR such as recorded conversations, maintaining lateness and absence record and liaising with the external HR company as well as Levi's HO HR department.• Conducting large group training sessions for a team of up to 35 staff and management members• Using Workday to hire new recruits, complete on-boarding and manage the review process• In the absence of Store Manager liasing with Head Office and District Management

• To lead on individual marketing campaigns that support the marketing strategy.• To work with the Marketing Director to ensure the department marketing plans are on target.• To maintain a customer contacts database making sure the information is collated and input correctly.• To help ensure the implementation of the online & social media strategy.• To identify and provide key marketing collateral to staff for external meetings & events.• To promote new products and events through relevant networks and agencies.• To ensure branding is used correctly both internally and externally.

Planning marketing campaigns, organizing and promoting events. Generating promo campaigns for the company - idea development, design of the promo materials. Management of the social accounts and company's website.

Marketing campaigns, budget planning, sponsorships, event management, Media planning, data analysis (Goggle Analytics, Gemius, TNS), texts (translations, proof reading, slogan creation, compelling editorial content, PR materials), development of Marketing materials (designing), managing websites via CMS, plus Direct e-Mail, Social Media, Search Engine Optimization.