Elizabeth A. Email and Phone Number

• Pricing and market research for new opportunities to advise principal• Promoted proprietary innovation tool for existing and new customers• Attended client meetings with business owner • Sales Meetings with existing and new clients helping to retain client base and bring new business• Prepared all monthly, quarterly and annual reporting and distribution• Cold calls and client follow-up via phone and email regarding • Facilitated communications between departments and owner for smooth office operations• Instituted Improvements for departmental efficiencies • Collaboration with owner and staff for website brand refresh of look and content

• Direct support to senior director of concepts and his staff for all administrative and cross-functional duties requiring collaboration with other restaurant development teams• Created and managed highly confidential concept development reports and files for RFP submittals• Assisted with RFP proposal process including menu and design descriptions, support with final preparation of materials, proofing, and editing brand content • Provided foodservice market venue and trends research assistance for preliminary and final concept plans & created copy for annual restaurant award submissions

• Assisted two managing partners and local management team with expanding reach via marketing & brand development efforts for social media, planning, coordination and implementation of offline events, revamp brand design, and content refresh• Managed administrative and logistical details with events manager for execution of 14 offline yearly events with 26 vendors, multiple venues including scheduling, and communication distribution via mass email and website announcements. • Optimized overall marketing efforts - creation of blurbs, copy editing, social media posts, new content for articles, HTML edits, brainstorming, customer research, creating copy for annual expat awards competition, email campaigns, and maintenance of the CRM system

• Supported restaurant development and marketing and managed related efforts• Mapped out and coordinated internal client initiatives, retreats, holiday parties, etc. • Maintained annual Marketing Program budgets of $100K+ 
• Supported system-wide marketing promotion campaigns with rewards programs for 100+ concepts• Performed foodservice market trends, venue and consumer research for preliminary and final concept planning (AC Nielsen, Data Monitor, Technomics) • Responsible for meeting planning, coordination, and events, reviews, brand presentations and metrics reporting, etc.

• Immediate support for senior vice president of supply chain, director of culinary standards providing administrative support for scheduling, meetings and travel• Optimized procurement process for director of purchasing by acting as the conduit between field operations, suppliers and distribution for resolving daily company-wide product procurement issues and setting a system in place • Performed foodservice market trends, venue and consumer research for preliminary and final concept planning using AC Nielsen, Data Monitor, Technomics • Collaboration with culinary and supply chain teams to create new manuals and website portal design for field and internal use

• Direct support for owner in managing daily gallery operations from client relations to overseeing accounting details, and to assist with all his administrative needs• Created 12-15 shows annually of 17+ artists per show; curated innovative monthly installations to entice repeat guests• Hosted and managed monthly receptions with installers, graphic artists and interns• Maintained customer service database for 300 artists• Managed design of website and content• Facilitated increase of artist renewals by 15% annually through superlative service efforts• Handled design, layout and copy for monthly exhibition advertising with three publications

• Right hand to the general manager for maintaining seamless calendar, schedule, meeting & travel coordination, as well as email management, phones, & customer follow up• Prepared meeting agendas, notes, reports and distribution• Interdepartmental liaison between Managing Director of Hotel and all departments• Handled all written follow-up correspondence for guests experiencing unsatisfactory stays and immediate responses for guests requiring “on-the-spot” resolutions to complaints• Headed and organized twenty-two familiarization tours for key clients• Developed hotel promotion packages for holiday, weekend and corporate stays, incentive programs and special events for corporate clients with sales team