Borderless HR is a trailblazing HR solutions provider based in Ontario, Canada with the mission of seamlessly connecting organizations with exceptional talent on a global scale and creating a borderless workforce ecosystem. As a Talent Success Manager, my responsibilities includes: • Spearheaded full-cycle recruitment for diverse roles, ensuring top talent acquisition.• Leveraged data-driven insights to refine recruitment strategies, reducing time-to-fill by 20%.• Fostered strong relationships with stakeholders, enhancing candidate experience and retention.• Collaborated in the implementation of HR initiatives, optimizing processes and programs.

Creative Studios, based in Lagos, Nigeria, was a renowned creative agency celebrated for its innovative design and impactful campaigns. As a Customer Success Manager, my achievements and responsibilities encompassed:• Forged and maintained strong client relationships, resulting in a notable 30% surge in client referrals.• Collaborated closely with clients to understand their creative visions, consistently exceeding their campaign expectations.• Spearheaded cross-functional teams, ensuring the punctual and triumphant execution of projects.• Acted upon client feedback to continually enhance services, leading to a remarkable 20% boost in client satisfaction.

Union Bank of Nigeria, a trusted financial institution in Lagos, Nigeria, is dedicated to innovative banking services and a strong focus on financial inclusion. As a Retail Banking Specialist, I contributed to the growth of the team through:• Implementing customer-centric initiatives, resulting in a substantial 20% increase in customer retention.• Collaborating extensively with cross-functional teams to introduce new banking products to target customers, and driving revenue growth• Ensuring adherence to regulatory standards and contributing to fostering a culture of excellence in customer service.

During my internship at the Lagos State Physical Planning Permit Authority, I had the privilege of contributing to the public sector in Lagos, Nigeria which provided me with a unique and enlightening perspective on public service and governance and served as the perfect springboard for starting out my professional journey.At this time, I engaged in a range of responsibilities, which included:• Assisted in various government initiatives and projects, gaining hands-on experience in policy research and analysis.•Worked closely with government officials to facilitate community outreach programs and events.• Conducted data analysis and prepared reports for decision-makers, making valuable contributions to informed policy decisions.• Actively participated in workshops and training sessions, enriching my understanding of public administration.