Elizabeth Bailey

Elizabeth Bailey Email and Phone Number

Service Delivery Manager at Fujitsu @ Fujitsu
japan
Elizabeth Bailey's Location
Greater London, England, United Kingdom, United Kingdom
Elizabeth Bailey's Contact Details

Elizabeth Bailey work email

Elizabeth Bailey personal email

n/a
About Elizabeth Bailey

Elizabeth Bailey is a Service Delivery Manager at Fujitsu at Fujitsu. She possess expertise in service delivery.

Elizabeth Bailey's Current Company Details
Fujitsu

Fujitsu

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Service Delivery Manager at Fujitsu
japan
Website:
fujitsu.com
Employees:
42492
Elizabeth Bailey Work Experience Details
  • Fujitsu
    Service Delivery Manager
    Fujitsu Mar 2022 - Present
    Heathrow & Gatwick Accounts
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  • Fujitsu
    Supplier Manager
    Fujitsu Nov 2019 - Jan 2024
    Sgn Account
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  • Fujitsu In The Uk And Ireland
    New Business Change Manager
    Fujitsu In The Uk And Ireland May 2014 - Nov 2019
    Keen to broaden my experience on one of Fujitsu's largest private sector accounts, I picked up the responsibility for new business change activity. Typically, these changes were <£50k, however they were a fundamental part of our client’s day to day business, and delivered in excess of £1.5m worth of revenue to the account. My role was to manage the progress of these changes from inception to contract signature, working with internal delivery teams to document a proposal and associated commercial terms, whilst ensuring conformance to both internal and external processes.
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  • Fujitsu
    Lead Service Delivery Manager
    Fujitsu Jun 2011 - May 2013
    Responsible for the Service Delivery on one of Fujitsu's largest private sector accounts.Accountable for delivery of key business applications, across 11,500 branches. To act as a key interface to manage and build the service relationship with the client, ensuring that the service being delivered was to contract schedule, whilst ensuring that SLAs were being met, and that there was a continuous drive towards service improvement.
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  • Thomson Reuters
    Emea Regional Services Manager, Thomson Reuters
    Thomson Reuters Oct 2007 - Jun 2011
    Canary Wharf
    Management of the business as usual IT Service Delivery to Thomson Reuters across Europe, Middle East & Africa, during a time of great change (Thomson Corporation purchase of Reuters Group, and implementation of a major transformation to over 9000 users across EMEA). Reporting to the Head of Regional Services, I was directly responsible for the overall ITIL Service Management processes and associated reporting, in addition to the Service Desk function and management of third party suppliers, ensuring a quality, cost effective outsourced service being provided to the Thomson Reuters user-base.
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  • Reuters
    Service Delivery Manager, Reuters
    Reuters Oct 2006 - Oct 2007
    On behalf of Fujitsu, based on customer site at Reuters (St Katharine Dock and Canary Wharf), I was responsible for the management of the delivery of the outsourced Service Desk and Deskside Support IT Services to Reuters internal global customers, through the development of ITIL best practice.
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  • Reuters
    3Rd Party Manager, Reuters
    Reuters Jul 2005 - Oct 2006
    Responsible for a team of 5, management of the business relationships with third party vendors who are responsible for providing logistics, repair / refurbishment, and satellite services to Reuters.
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  • Fujitsu
    Procurement Executive
    Fujitsu Jan 2003 - Jul 2005
    Working within the Professional Services Group (PSG) in EMEA, responsible for the procurement, inventory control and associated administration relating to the purchase of hardware for Reuters’ market data clients.
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  • Ciena
    Procurement Executive
    Ciena Feb 2000 - Oct 2002
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  • Alexander Francis Ltd.
    Resourcer
    Alexander Francis Ltd. 1998 - 2000

Elizabeth Bailey Skills

Service Delivery

Frequently Asked Questions about Elizabeth Bailey

What company does Elizabeth Bailey work for?

Elizabeth Bailey works for Fujitsu

What is Elizabeth Bailey's role at the current company?

Elizabeth Bailey's current role is Service Delivery Manager at Fujitsu.

What is Elizabeth Bailey's email address?

Elizabeth Bailey's email address is el****@****tsu.com

What skills is Elizabeth Bailey known for?

Elizabeth Bailey has skills like Service Delivery.

Who are Elizabeth Bailey's colleagues?

Elizabeth Bailey's colleagues are Sebastian Lutz, Sukumar Ashokan, Mahendra Sharma, 豊里裕明, Mark Pimblett, Nethra Pallavi, 小葉松知行.

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