● Accounting: processes commission checks, monthly account reconciliations, pays vendors, maintains credit cards, payroll, and prepares tax documents/1099s.● Social media: creates digital content for Facebook and Instagram. Coordinates multiple accounts. Edits custom videos.● Advertising: creates digital and printed campaigns to promote listings, closing, and recruiting.● Organizes documents with a paperless filing system.● Assist agents with listings in CVR MLS.● Schedules monthly meetings. Plans all company events and team building activities.● Maintains the office and troubleshoots technical issues.

● Managed the front office operations. Coached receptionists and created the shift schedule.● Handled the frontline communication between clients, assistants, vet techs and doctors.● Assisted clients with scheduling and confirming appointments, records, filing insurance documents, and followed up with clients after their appointment.● Organized doctors’ schedules, appointments, and medical charts.● Balanced the daily transactions and delivered the deposits.

● Responsible for verifying patients’ insurance, personal information, collecting payments.● Proficient in EMR with ECW software experience. Charts and records medical information.● Coordinates physician schedules, and patient communication.● Assists with scheduling and answering the phone on a multi-line telephone system.