Quality manager for the Florida BPHL’s 3 laboratory locations. -Building a quality management system for all 3 laboratories -Maintain all quality assurance tasks as required by the accrediting agencies. -Provide guidance to providers and external clients on quality matters. -Work towards continuous quality improvement by hosting monthly quality meetings.

-Interim QA Officer for the Bureau-Work on 8 different Hologic Panthers using Aptima assay reagents (SARS-CoV-2, SARS/Flu Multiplex, HCV, M. Gen, TRICH, and the CT/GC Combo) by preparing reagents and media for testing, and maintaining the daily, weekly, monthly, and yearly maintenance on the instruments. As well as troubleshooting when a specimen reports back as invalid or when there is an issue with a specimen or a Panther. Train new hires. Conduct off-site training for providers and collection sites on specimen collection and creating test orders. Ensure that all QA/QC documents are in order and fill out non-conforming events and corrective actions when necessary. Run validations and verifications on new assays as well as help conduct studies for internal research projects. Run and report proficiency tests and quality cross checks through CAP. Create SOPs for new assays and procedures as well as make revisions to existing SOPs when needed. Help prepare the lab for CLIA inspections and respond to CLIA deficiencies. Conduct mock inspections to help departments prepare for CLIA as well as give guidance on QA matters to other departments. Work closely with upper management on quality improvement projects to enhance the BPHL by updating laboratory forms, creating new forms, updating and reformatting the online Test Menu, and working on additional projects such as creating promotional material for the Florida Bureau of Public Health Laboratories. Monitor lab inventory and work closely with purchasing to ensure that supplies needed are ordered. Accession incoming specimen and enter and approve into the LabWare LIMS system as well as troubleshoot ELOs and test orders. Enter and review patient test results and ensure that all specimen have resulted correctly and were reported to the provider within the turnaround time. A main point of contact in Florida for COVID testing and help any testing site with any issues they have when creating test orders.

Lead Technician for the COVID department and work closely with the administrative staff in order to keep the testing process running smoothly and efficiently. Interviewed potential new hires and worked with HR to process hiring new employees. Worked mainly on 8 different Hologic Panthers using Aptima assay reagents by preparing reagents and media for testing, maintaining the instruments, and training all new hires on running the Panthers as well as handling specimen within their job description. Validated the new SARS/Flu A & B assay on 4 different Hologic Panthers. Ensured that all QA/QC documents are in order and fill out non-conforming events when necessary. Ran and reported CAP proficiency tests and quality cross checks. Created new SOPs for new assays and procedures as well as make revisions to existing SOPs when needed. Helped to prepare the lab for CLIA inspections. Worked with large volumes of specimen each day while maintaining the workflow of the lab and maintained the daily, weekly, and monthly maintenance on 8 different Hologic Panthers. Accessioned incoming specimen into the LabWare LIMS system. Monitored the lab’s inventory and ensured that supplies needed were ordered. Troubleshooting when a specimen reports back as invalid or when there is an issue with a specimen or a Panther and enter patient results and ensure that all specimen have resulted correctly. For the Labware PDSL Trainer position: The main point of contact for all county health departments in Florida for COVID testing and help any testing site associated with the FL DOH with any issues they had when creating COVID test orders as well as travel to testing sites to get them up and running for testing or help troubleshoot major and minor issues that have occurred. Completed an Abbott STI Challenge Panel using the Alinity m STI AMP Kit and instrument training on the Abbott Alinity m as well as worked to verify/validate assays on the instrument.

• Work with the Serology department running COVID tests using the Hologic SARS COV-2 Assay.• Work mainly on a Hologic Panther using Aptima assay reagents by preparing reagents and media for testing, maintaining the instrument, and training new hires on running the Panthers as well as handling samples. • Work in a BSL2 hood using molecular transferring technique on live virus samples.• Maintain the daily, weekly, and monthly maintenance on 8 different Hologic Panthers. • Troubleshooting when a sample reports back as invalid or when there is an issue with a sample or a Panther.• Accession/receive incoming samples into the LabWare system. • Work closely with the administrative staff in order to keep the testing process running smoothly and efficiently. • Make sure all paperwork is filled out and reviewed each month for QA/QC purposes.

Responsible for supporting projects and activities as they relate to quality assurance, quality control, quality improvement, quality systems, and quality training.-Proficiency Testing (PT) External & Alternate - Receive PT samples, distribute for tech analyses, collate and submit results to regulatory agencies within the deadline. Investigate any PT failures. -Quality Control (QC) - Calculate target means & SDs for new control lots, as well as revise data for existing lots, and perform file maintenance updates in the LIS QC computer system. Review QC monthly for any bias or trends. -QA Committee - Serve as the Chairperson of the department's QA Committee, preparing agendas and minutes, conducting the meetings, and following up on resultant action items.-QA Database Management - Maintain database files for Multiple Instrument Comparison studies, linearity studies, lab DI water monitoring, pipette calibrations, new reagent lot parallels, Continuing Education tracking, laboratory storage temperature & humidity monitoring, Measurement Uncertainty, and QC file LIS updates.-Department Safety Officer - Serve on the general laboratory Safety Committee, perform regular department safety audits, maintain fire drill rosters and safety incident records, conduct employee safety training, and oversee hazardous waste collection by outside vendors.-Inspections, Internal, & External - Prepare documents necessary for regulatory audits (CAP, NYS, A2LA, Clinical Trials, CDC, ISO) and follow-up responses as needed. Completed the CAP internal auditor training. -Document Control - Use the MasterControl computerized document control system to oversee the timely review of lab procedural, policy, and process documents. Route new documents to the appropriate staff for review and approvals as updates and new documents occur. Revise and write new SOPs or policies as well as update and create new forms and documents for the department.

• Manufacture Immunoassay kits and their components to meet production needs.• Manufacture buffers for Immunoassay kits and other products.• Work with ELISA plates, spectrometer, UV-VIS spectrophotometer/microplate reader with built-in cuvette port and microplate drawer, osmometer, water baths, pH meter, and conductivity sensor to test the products made for quality assurance.• Use multichannel pipettes and auto pipettes while also using the reverse pipetting technique.• Help with the ELISA plate coater when needed.• Data entry and processing in Excel and Softmax to gather statistics for comparison to known values, controls, and standards. • Clean, maintain, and calibrate laboratory instruments to ensure continuous accuracy and functionality.• Clean and sterilize lab area, tools, and equipment.• Monitor lab supplies and proactively replenished for convenience and availability.• Follow laboratory guidelines and SOPs for handling biological specimens, chemicals, and other raw materials.• Record control values from technical instruments to maintain reliability and validity of test results.

• Organize files, create and maintain spreadsheets on student information, fax reports, and scan documents.• Disperse incoming mail to correct recipients throughout office.• Maintain office supplies inventory by checking stock and order new supplies as needed.• Process prospective graduate student paperwork efficiently to support the student selection process.• Help incoming graduate students become acquainted with the Department and the Community.• Make copies of exams and worksheets for professors and staff.• Assist all students, staff and guests when needed.

• Teach classes of 24 students in the Concepts in Chemistry Laboratory for 4 semesters, Fall 2018-Spring 2020.• Head Teaching Assistant for Fall 2019 and Spring 2020 for Concepts in Chemistry course.• Teach laboratories of 15 students in Criminalistics and Criminal Investigation for Forensic Chemists for 2 semesters, Spring 2018 and Spring 2019.• Prepare lesson materials and visual aids to reinforce lesson concepts.• Give pre-lab lectures to prepare students for the lab each week.• Track class and student metrics including attendance, exams, labs, and reports.• Ensure lab safety.• Proctor and grade exams.• Grade pre-lab and post lab worksheets

• Completed all incoming orders and paperwork.• Created and maintained computer and paper-based filing and organization systems for records, reports, and documents.• Managed new hire trainings and onboarding so that all employees were aware of company policies and procedures.• Lead student workers through events.• Created schedules for shift leaders and student workers.• Delivered optimal administrative, customer service, and event management support through event planning with clients.• Bartend and serve for events when needed.

I worked in the archives of the Ohio University library. Preserving documents by digitizing them into the online archives at Ohio University

I used the resources from the Digital Archives at the library to help promote the library archives through social media.