Elizabeth B. Email and Phone Number
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Elizabeth B. personal email
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WHAT DO I DO? I am an experienced and highly-skilled program manager, proficient at proactively engaging with stakeholders to ensure smooth planning and execution. HOW DO I DO IT? I am capable of leading a global team of program managers to deliver projects in support of internally- and-externally-facing objectives. Articulate and demonstrate the value of the team by encouraging collaboration, cross-training, goals to accomplish, issuing supporting data for guidance, coaching to motivate, and mentoring to develop high-performing members. I am adept at leading the team through times of high ambiguity. I have also been recognized by colleagues for insisting on high-standards, for having a customer obsession, and for being the voice of the customer.I am always eager to network with other professionals, so feel free to contact me today.
Amazon
View- Website:
- amazon.com
- Employees:
- 500669
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Global Process Program ManagerAmazon Jan 2024 - PresentSeattle, Washington, United States
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Change Management Program ManagerAmazon Sep 2022 - PresentUnited StatesIn my current role, I provide regular updates and reports to North American Operation Site Leads, addressing concerns and offering actionable insights to improve Associate behavior. I resolve escalated issues and inquiries, maintaining smooth internal operations and maximizing stakeholder satisfaction. I also leverage project management software such as MS Project, Workfront, Asana, and Jira to streamline and coordinate projects effectively.Some Key Accomplishments Includes:• Leading and continuing to lead the successful launch of multiple initiatives, features, and policies by collaborating with over 80 Amazon Business teams and 24 lines of business.• Orchestrating an average of 156 project launches annually, ensuring seamless execution and reduced defects resulting in improved Seller or Vendor satisfaction.• Developing and delivering comprehensive, data-driven documents, program reports, and status updates to senior leadership for more informed decision making on key issues.
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Pmo Program ManagerAmazon Sep 2021 - Sep 2022United StatesIn this role, I led the development and submission of essential content for Senior leadership (Director, VP) WBR and MBRs, utilizing Excel and Word. Implemented quality and compliance control checkpoints for assigned projects, conducting internal audits and delivering subject matter expertise for internal training. I also conducted project team meetings and meticulously maintained detailed project documentation, encompassing meeting minutes, action items, active issues list, and risk management plans.Some Key Accomplishments Includes:• Engineering process management mechanisms and support documentation to ensure workstream consistency.• Establishing and centralizing team SharePoint, streamlining internal document and process management.• Constructing and maintaining internal Wiki pages, establishing crucial support documentation for Support Escalations, Escalation Resolution, and Global Teams.
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Executive Account ManagerAmazon Aug 2017 - Aug 2021Greater Seattle AreaI investigated complex issues with inter-platform dependencies, fostering collaboration and developing innovative solutions to resolve escalation efficiently. I designed foundational processes for ESR Tier III and developed a comprehensive Wiki to ensure consistent application worldwide. I also curated impactful training and created compelling content for current and new detail page revision tool launches, driving widespread adoption and enhancing operational efficiencies.Some Key Accomplishments Includes:• Empowering the New Seller Success team to independently resolve contracts, resulting in significant cost savings of $36,000 (480 cases) per year.• Spearheading the creation and implementation of the North American ESR data augmenter, saving 5 weeks per year and $70,000 annually by preventing unnecessary escalation reopens.
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Technical Support SpecialistAmazon Oct 2016 - Aug 2017Grand Forks, North Dakota Area
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Owner & FounderMackintosh Yarns Feb 2007 - Sep 2014Chicago, Il• Using an arrays of original colors, crafted hand dyed, high quality knitting yarns and spinning fibers. • Executed and managed e-commerce solution for macyarns.com.• Instituted Sock Club Membership Program to build brand loyalty and generate recurring monthly revenue.• Leveraged social media outlets and created a Wordpress blog to market current product, share inspirations for products, and showcase customer creations.• Traveled to, vendored and advertised at events around the United States. • Collaborated and negotiated with vendors to create customized yarns and spinning fibers.
Elizabeth B. Education Details
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3.942 -
Drama And Dramatics/Theatre Arts, General -
Certificate, Performing Arts Management
Frequently Asked Questions about Elizabeth B.
What company does Elizabeth B. work for?
Elizabeth B. works for Amazon
What is Elizabeth B.'s role at the current company?
Elizabeth B.'s current role is Global Process Program Manager | MBA | CSM® |.
What is Elizabeth B.'s email address?
Elizabeth B.'s email address is eb****@****ero.com
What is Elizabeth B.'s direct phone number?
Elizabeth B.'s direct phone number is +1.877.962*****
What schools did Elizabeth B. attend?
Elizabeth B. attended Ohio University, University Of Iowa, University Of Iowa.
Who are Elizabeth B.'s colleagues?
Elizabeth B.'s colleagues are James Gupta, Zaid Siddiqui, Yasmin Begam, Aline Ribeiro Da Silva, Christine D., Irfan Masood, Syed Ateeb.
Not the Elizabeth B. you were looking for?
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1airforce.com -
Elizabeth B
Is A Businesswoman Who Has Achieved Great Success In The Field Of Artificial Intelligence. She Graduated From The University Of Lyon Iii. Her Career Has Been Filled With Outstanding Achievements And Leadership.Medina, Wa -
Elizabeth B.
Executive Director Facilitates & Support Services At Tufts Medical CenterGreater Boston -
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