Elizabeth (Beth) Leech Email & Phone Number

Phoenix, Az, Us

Phoenix, Arizona, United States

Phoenix, Arizona Area

Directed team that supports all facets of consumer loan fulfillment including underwriting, processing, funding, and servicing of Consumer, Indirect, Equity, and Small Business products. Partnered with branches, call center, IT, dealerships, business lending and affinity partners. Managed team of lending system analysts responsible for all loan and deposit origination systems for the credit union. ACCOMPLISHMENTS:• Implemented system adjustments and process improvements designed to… Show more Directed team that supports all facets of consumer loan fulfillment including underwriting, processing, funding, and servicing of Consumer, Indirect, Equity, and Small Business products. Partnered with branches, call center, IT, dealerships, business lending and affinity partners. Managed team of lending system analysts responsible for all loan and deposit origination systems for the credit union. ACCOMPLISHMENTS:• Implemented system adjustments and process improvements designed to increase automated underwriting decisioning.• Supported decentralization of consumer loan funding to branch network.• Reduced overall FTE by 18%.PERSONAL CHARACTERISTICS ATTAINED AT ONEAZ CREDIT UNION: Cross-Functional and Cross-Channel Team Leadership, Project Management, Change Management, Written and Verbal Communication, Vendor Management, Team Building, Proficiency in Microsoft Office. Show less

Phoenix, Arizona Area

Managed multiple technology and process improvement projects and initiatives in support of Core Conversion. Led multi-functional teams through core conversion activities. Successfully built and deployed replacement Loan Origination and Deposit Origination systems.ACCOMPLISHMENTS:• Provided project management, change management, and implementation leadership of new multi-channel loan origination system. Successfully delivered project within the six-month accelerated… Show more Managed multiple technology and process improvement projects and initiatives in support of Core Conversion. Led multi-functional teams through core conversion activities. Successfully built and deployed replacement Loan Origination and Deposit Origination systems.ACCOMPLISHMENTS:• Provided project management, change management, and implementation leadership of new multi-channel loan origination system. Successfully delivered project within the six-month accelerated timeline.• Successfully led all project activities to deploy new deposit account origination system for in-branch, call center, and online platforms.• Supported core conversion activities through field communications, management of combined ancillary project plans, and coordinated testing activities. Show less

Las Vegas, Nevada Area

Identified, scouted, and consulted Arizona, Nevada and Utah student athletes who wanted to pursue their athletic passion at a collegiate level. Hired and trained sports specific scouts. Attended weekly national training calls to stay informed of NCAA & NAIA regulations, SAT & ACT requirements, and sports-specific updates.ACCOMPLISHMENTS:• Scouted upwards of 1,000 student-athletes in over 10 sports.• Traveled extensively throughout Arizona, Nevada, and Utah. Maintained contact… Show more Identified, scouted, and consulted Arizona, Nevada and Utah student athletes who wanted to pursue their athletic passion at a collegiate level. Hired and trained sports specific scouts. Attended weekly national training calls to stay informed of NCAA & NAIA regulations, SAT & ACT requirements, and sports-specific updates.ACCOMPLISHMENTS:• Scouted upwards of 1,000 student-athletes in over 10 sports.• Traveled extensively throughout Arizona, Nevada, and Utah. Maintained contact with College, High School and Club coaches. Organized and hosted regular academic & recruiting awareness seminars with coaches and teams.• Enrolled 2-4 athletes per month with an average of 10 personal interviews. Required a minimum 3.0 GPA for all student-athletes enrolled.PERSONAL CHARACTERESTICS ATTAINED:• Business Leadership and Management.• Diverse Customer Communication and Education. Show less

Phoenix, Az

Managed multiple enterprise-wide technology and process improvement projects and initiatives on behalf of the Community Bank. Led matrixed teams of on-site employees and off-shore consultants. Worked as liaison between business and technology groups. ACCOMPLISHMENTS:• Provided project management, change management, and implementation leadership for over 150 projects and initiatives using primarily Agile, Waterfall, and Scrum methodologies.• Played critical role in design… Show more Managed multiple enterprise-wide technology and process improvement projects and initiatives on behalf of the Community Bank. Led matrixed teams of on-site employees and off-shore consultants. Worked as liaison between business and technology groups. ACCOMPLISHMENTS:• Provided project management, change management, and implementation leadership for over 150 projects and initiatives using primarily Agile, Waterfall, and Scrum methodologies.• Played critical role in design, development and implementation of state-of-art, proprietary Teller System to over 1,000 branches nationwide. Solely responsible for change management activities ranging from ongoing multi-tiered communications, monthly Teller Advisory Group meetings, ‘show on the road’ district visits, and implementation training.• Worked with saleforce.com/CRM team to enhance client profiles, develop training curriculum to expand business acumen of sales teams, document and track appropriate sales management activities, and expand cross-organizational collaboration efforts within Consumer Bank.• Provided ongoing executive level updates on all Keyvolution Retail Optimization projects over course of the three-year initiative. Facilitated ongoing core team update meetings to ensure all participants were up-to-date on all workstreams in preparation for board review. • Developed, analyzed, and supported performance and incentive compensation metrics along with monthly scorecard reporting for all Retail and Business Banking positions.PERSONAL CHARACTERISTICS ATTAINED:Cross-Functional Team Leadership, Project Management, Change Management, Multi-Tiered Written and Verbal Communication Approaches, Analytical Review, and Team Building.REASON FOR LEAVING: Accepted early retirement after position was eliminated. Show less

Phoenix, Arizona Area

Managed multiple process improvement projects and initiatives on behalf of various banking operations teams. Provided ongoing leadership and support to operational leaders nationwide. Monitored and remediated compliance and audit findings on behalf of the Retail Bank. ACCOMPLISHMENTS:• First employee within Key’s Community Bank approved to work from a remote location (2002-2014).• Provided project management support to multiple loan operations groups. Projects ranged from site… Show more Managed multiple process improvement projects and initiatives on behalf of various banking operations teams. Provided ongoing leadership and support to operational leaders nationwide. Monitored and remediated compliance and audit findings on behalf of the Retail Bank. ACCOMPLISHMENTS:• First employee within Key’s Community Bank approved to work from a remote location (2002-2014).• Provided project management support to multiple loan operations groups. Projects ranged from site closures to legacy system updates to creation of interface software designed to simplify underwriting process to streamlining & automating the loan booking process.• Managed and implemented 17 operational improvement projects as part of multi-year Perform-Excel-Grow initiative. Most significant improvement revolved around automation of self-assessment program through the development of a tracking database that provided ability to digitally deliver procedures and supporting documents as well as automated the tracking and monitoring of 100+ audit/risk/regulatory tasks required of each of Key’s 1,000 branches annually.• Provided field support to operational leaders across footprint and facilitated monthly conference calls to provide 30-60-90 day view of upcoming changes, interaction with back-office partners and best practice sharing opportunities.• Primary contact point for compliance, internal audit and RISC Office partners. Responsible for addressing risk review findings and ensuring procedures up-to-date and effective. • Managed two separate client services teams: Consumer Client Services – 35 representatives responsible for general maintenance, services requests & Commercial Client Services – 10 phone representatives responsible for Key’s commercial loan portfolio. PERSONAL CHARACTERISTICS ATTAINED:• Cross-Organizational Team Leadership, Project Management, Written, Verbal & Intranet Communication Approaches, Risk Management, Time Management, Change Management, and Team Building. Show less

Cleveland/Akron, Ohio Area

Responsible for all providing Kelly employees to fill KeyCorp's temporary needs. Managed team of three placement specialists. Worked closely with KeyCorp Human Resources group as well as department managers to capture job competancies/skills to ensure we made the most effective placement.

After completing 18 month Retail Management Training Program, assigned to Southland Pearl Branch (Middleburg Heights, OH) where I was responsible for 15 employees and the largest deposit/loan portfolios in the Southwest area.