Elizabeth (Beth) Patton Email & Phone Number

Remote

- Works with the company’s top affordability client- Analyzes program data daily to ensure any potential issues are discovered in a timely manner- Creates a customized dashboard in order to continuously provide updates to the client on the program status and SLAs- Manages each program’s administrative and passthrough financial trackers, compiles and approves invoices- Assisted in three program launches, including the creation of Business Rule Documents and FAQ sheets - Prepares and presents client Quarterly Business Reviews- Leads monthly financial review calls with client - Performs adhoc tasks as assigned by management - Trains other Analysts and Program Managers on finance, invoicing, and client reporting

Pittsburgh, Pennsylvania, United States

- Coordinated medication prior authorizations for the Midwest region- Analyzed daily quality control reports to ensure protocol compliance and accurate systems reporting- Facilitated regular communication with clients - Assisted in creating reports to be presented for quarterly business reviews- Acted in place of the department supervisor upon absence- Trained fellow reimbursement specialists in a remote setting

Pittsburgh, Pennsylvania

- Analyzed documentation to build authorizations for waiver and physical health services to ensure patient needs were met and covered by Medicaid - Managed high level Health Benefit Ratio projects involving interdisciplinary teams of 15 to 30 employees- Ensured projects exceeded business objectives and were delivered on time and on budget- Acted as a liaison between Directors and Program Coordinators by communicating amendments and status updates regularly- Operationalized the department email inbox processes to reduce turnaround time associated with the resolution of escalated issues - Assisted in the training of over 50 fellow Program Coordinators

Pittsburgh, Pennsylvania

- Taught veterinary technician students at equine and dairy farms- Demonstrated technical skills (ie. Blood draws, oral/IM/IV medications, etc.)- Supervised groups of 20 students to ensure safety and proper performance protocols

Greater Pittsburgh Area

- Performed community outreach events to evaluate and onboard new patients- Launched quarterly events to increase patient involvement, knowledge, and retention - Provided in-office patient education - Operated the office social media

Butler, Pa

- Utilized patient admission data to identify patterns and evaluate improvement opportunities- Aided in the development of population health initiatives- Built reports using business intelligence tool, analyzed data, and presented findings- Collaborated with physicians and multi-disciplinary management teams to promoteimproved patient care and organizational health benefitting all stakeholders