Human Resources Management *Managed the HR committee responsible for all full-time employee hiring, including positions in San Francisco, Chicago, Philadelphia, New York City and Washington, DC.*Recruited, screened, and interviewed potential candidates and directed them through the hiring process.*Created new recruiting assessment model using quantifying factors for evaluation of potential new hires.*Led a task force that proposed changes to the employee performance management system in order to improve usage, morale and effectiveness.Operations Management*Organized and scheduled stenographers for depositions and trials in Washington, DC and Chicago markets.*Supervised staff of approximately 35 freelance and full-time court reporters and assisted in recruiting locally and nationally.*Assisted in submission of government bids for national transcription services. *Supervised reporting staff to ensure high-quality transcripts and absolute professionalism of stenographers.

Human Resources Management and Regional Trainer *Recruited and developed a full-time team of four managers in academics, sales, and marketing.*Coached and mentored full-time employees while remaining responsible for their professional development.*Hired and trained a part-time staff of up to fifteen tutors to maintain instructional excellence.*Served as DC Sales Liaison, organizing and leading all sales trainings for other Directors in the region.Operations and Marketing Management *Managed daily operations for instruction of 300-400 families in the most profitable center on East Coast.*Increased center revenue through innovative marketing practices to improve operating profit by 37% from 2006 to 2007.*Diagnosed academic needs of children and families to create a customized curriculum for students.