The Executive Services Assistant plays a pivotal role in supporting the Director by ensuring the consistent, efficient, and coordinated flow of information to and from the Director's office. This includes managing communication channels, directing all incoming and outgoing correspondence to the appropriate sections, and providing administrative support. The Executive Services Assistant plans and supports the Director's daily agenda and coordinates key meetings as required. Additionally, the Assistant is responsible for updating key records, overseeing HR-related tasks, arranging travel, and supporting division-wide and team-building events.

The Administrative Support Officer within the staffing team provides HR support to maintain and manage staffing levels across the agency. Key responsibilities include Managing the flow of information within the generic inbox, completing staffing forms, reviewing staffing packages, and coordinating the hiring process for various roles such as indeterminate staff, mutations, casual staff, students, and FSWEP candidates, especially during high-volume hiring periods. The role demands close collaboration with HR advisors and management to ensure all staffing actions align with agency policies, classification standards, and collective agreements.In addition to staffing duties, the Administrative Support Officer is responsible for developing and maintaining Excel tracking systems that document staffing actions, helping maintain accurate and accessible records. The Awards coordinator organizes long service and instant awards to communicating with interior and exterior clients who initiate the award process. The Award Coordinator also manages a comprehensive spreadsheet to track employee awards, supporting long service recognition within the agency.

Responsible for the general administration, delegation and oversight of the entire Ottawa core portfolio ensuring excellent customer service and support to residents. Accountable to draft collection notices, monitor petty cash expenditures, ensure terms of lease agreements are met and administer damages, security deposit and charges; including collecting rent, fabricate vacancy notices, review rent ready and vacancy reports, prepare files for hearings.

Managed a staff of 20 employees in a busy bar, prepared schedules, performed purchasing and inventory duties, developed and implemented policy and procedures, observed and assessed employee’s performances by providing constructive criticism.