Elizabeth C. H.

Elizabeth C. H. Email and Phone Number

Senior Premier Banker @ Wells Fargo
Palo Alto, CA, US
Elizabeth C. H.'s Location
Mountain View, California, United States, United States
About Elizabeth C. H.

Hi, my name is Elizabeth and I am a dedicated, hard working individual, who’s open to connect and network. Additionally, I am a Fuqua School of Business, Duke University Alumni, Class of 2022. Currently, I work in Consumer and Small Business Banking at Wells Fargo Bank, N.A.Previously, I was a Wealth Service Specialist I at Truist Wealth, in Charlotte, NC. In my role, I assist wealth clients who have a minimum of $1M in assets under management (AUM), and complete their banking transactions, business processes, and answer any questions that the client may have. In addition, I work closely with Wealth Advisors, Financial Advisors, and Wealth Support Specialists to complete client requests that are in alignment with their investment strategy. I also establish rapport with every interaction by truly getting to know clients and colleagues, and bring awareness to products and services that are appropriate to the clients needs. ——————————————————Certifications: Securities Industry Essentials (SIE) Exam, March 2023; Series 66 (In Progress)——————————————————In between undergraduate studies and graduate studies, I worked at Wells Fargo Bank, N. A. in retail banking, as an essential worker and throughout the pandemic. When the world came to a screeching halt, I was able to gain experience in working with others on a team, and being first point of contact in customer service for clients who needed financial transactions completed at the branch.In July 2019, I graduated with my Bachelor’s of Business Administration at the University of Kent’s, Kent Business School, at the Canterbury Campus. By completing my full degree in the UK, I was able to gain an international education and international work experience, as I worked part-time as a Student Ambassador for 4 years, and a Lead Student Ambassador for 1 year.——————————————————For fun and extra-curricular activities I am an active and engaged Duke Alumni, enjoy cooking and trying new restaurants, dabble in amateur photography, and like to exercise.

Elizabeth C. H.'s Current Company Details
Wells Fargo

Wells Fargo

View
Senior Premier Banker
Palo Alto, CA, US
Website:
wellsfargo.com
Employees:
205138
Elizabeth C. H. Work Experience Details
  • Wells Fargo
    Senior Premier Banker
    Wells Fargo
    Palo Alto, Ca, Us
  • Wells Fargo
    Personal Banker
    Wells Fargo Feb 2024 - Present
  • Truist Wealth
    Wealth Solutions Center Service Specialist I
    Truist Wealth Oct 2022 - Feb 2024
    Charlotte, North Carolina, United States
    Resolve problems and service/maintenance accounts for Wealth clients who have a minimum of $1 million of assets under management (AUM), including clients within specialty groups such as medical, legal, sports and entertainment, and family legacy planning.Accept inbound and complete outbound calls to deliver solutions to clients who have complex financial needs, while remaining compliant.Support internal employees (E.g., Financial Advisors, Wealth Advisors, Brokerage Associates, Branch Bankers, Tellers, and Managers, etc.) by assisting with bank product knowledge, completing transactions, account openings, and document retrieval for clients in their book of business. Contact and work with other internal departments and third parties, via phone, to meet client needs.Account types that are serviced/maintained are for personal and business accounts, which include: deposits, credit cards, secured/unsecured loans/lines of credit (personal and commercial), mortgage, and online/mobile banking.
  • Bank Of America
    Relationship Banker
    Bank Of America Jul 2022 - Oct 2022
    Charlotte, North Carolina, United States
    Professionally interact with all clients, employees, and partners (e.g., Credit Solutions Advisors, Small Business Bankers, and Financial Advisors, etc.), while remaining compliant.Build and maintain customer relationships by doing what is best for the client and contributing to an excellent customer experience by completing complex transactions, such as wire transfers, opening and closing accounts, deposits/withdrawals, and transfers.Engage with new and existing customers through in-depth conversations and help identify relevant banking products and services that help them reach their financial goals.Inform and teach customers how to use mobile and online banking through explaining tasks step-by-step, such as how to view account balances, order a new debit card, and how to schedule an appointment.
  • Wells Fargo
    Bank Teller
    Wells Fargo Oct 2019 - May 2021
    San Jose, California
    Recognized as Top 2% of Branch Banking Employees for the South Bay District, 2021.Perform financial transactions for account/non-account holders for personal and business customers (e.g., cashing/depositing checks, making credit/mortgage payments).Experience in handling complex transactions, across multiple systems while proactively and professionally engaging with customers in person, as well as outreach via phone.Practical knowledge of answering customer questions/complaints and reporting escalated (unresolved) complaints to the next appropriate line of business.Financially educate account/non-account holders about bank products and services and send referrals to the next appropriate line of business when a need is communicated/discovered.Managing risk by adhering to latest State, Federal and International financial laws, and company policies and procedures.
  • University Of Kent
    Lead Student Ambassador
    University Of Kent Nov 2018 - Jul 2019
    Canterbury, United Kingdom
    Support Student Ambassadors, teachers and members of staff.Act as a liaison and point of contact for Student Ambassadors, staff and teachers.Brief and de-brief Student Ambassadors and lead University events.
  • University Of Kent
    Student Ambassador
    University Of Kent Oct 2015 - Jul 2019
    Canterbury, United Kingdom
    Welcome and inform students about Higher Education, in groups varying in size fromseven to three-hundred, ranging from the ages of ten years-old to adult learners.Recruit prospective students by developing relationships and promoting the University of Kent to diverse groups (e.g., students from varying countries and abilities).Relevant skills that have been developed: Professionally interact with co-workers, students, teachers, and post-graduate students, carry out public speaking, and encompass strong interpersonal skills.
  • Future Business Leaders Of America-Phi Beta Lambda (Fbla-Pbl)
    Chapter President
    Future Business Leaders Of America-Phi Beta Lambda (Fbla-Pbl) Aug 2014 - Jun 2015
    Morgan Hill, California
  • Future Business Leaders Of America-Phi Beta Lambda (Fbla-Pbl)
    Public Relations Officer
    Future Business Leaders Of America-Phi Beta Lambda (Fbla-Pbl) Aug 2013 - Jun 2014
    Morgan Hill, California

Elizabeth C. H. Education Details

Frequently Asked Questions about Elizabeth C. H.

What company does Elizabeth C. H. work for?

Elizabeth C. H. works for Wells Fargo

What is Elizabeth C. H.'s role at the current company?

Elizabeth C. H.'s current role is Senior Premier Banker.

What schools did Elizabeth C. H. attend?

Elizabeth C. H. attended Duke University, University Of Kent, University Of Kent, Live Oak High School.

Who are Elizabeth C. H.'s colleagues?

Elizabeth C. H.'s colleagues are Sebastian Fuentes, Ingram (Ashley) Pancham, Susana Perez, Gloria Froelich, Alana Weaver Bennett, Pmp®, Scott Wang, "sherry" Xiaoqi Guo.

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