Elizabeth Cooper Email and Phone Number
Vienna, VA, US
Elizabeth Cooper's Location
Vienna, Virginia, United States, United States
Elizabeth Cooper's Contact Details
Elizabeth Cooper personal email
- Valid
About Elizabeth Cooper
I am a highly experienced and skilled diamond concierge with a strong background in jewelry sales. With over 4 years of experience in the luxury retail industry, I have developed a deep knowledge and passion for diamonds and fine jewelry. As a diamond concierge, I am committed to providing exceptional customer service and creating customized experiences for each client. I am dedicated to ensuring that my clients receive the highest level of service possible.
Elizabeth Cooper's Current Company Details
Elizabeth Cooper Work Experience Details
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Founder And Diamond Jewelry ConciergeThe Carat MenagerieVienna, Va, Us
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Diamond ConciergeMiss Diamond Ring Dec 2021 - PresentBeverly Hills, California, Us
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OwnerEmcooperative Sep 2017 - Present• Collaborates with clients, photographers, and art directors to evaluate and clearly define project scope and expectations.• Devises strategies for accomplishing defined style and aesthetics while adhering to clientbrand style guides and standards.• Utilizes Adobe Photoshop and Adobe Lightroom to retouch images per client specifications to achieve desired results.• Establishes pricing and invoices clients.• Provides marketing to gain new clients, follow-ups in a timely manner and provides customer service to meet 100% satisfaction. This is evident by the increase in referrals.
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Assistant ManagerRaleigh Diamond Sep 2021 - Nov 2021Raleigh, North Carolina, Us• Identify opportunities to improve quality of service and overall performance of store and staff• Source loose Diamonds and other fine jewelry per clients’ desired criteria• Complete daily sales reports and jewelry count, including opening-closing along with personally styling merchandise/case displays and organizing inventory• Train new hires on all operating procedures, maintain knowledge of fine jewelry merchandise lines, product features and benefits, payment policies and security practices• Provide dynamic customer service through practicing active engagement and clear communication• Develop and maintain customer database, utilize customer database to notify customers of special events or discounts, personally place telephone calls to show customer appreciation and receive active feedback -
Engagement Ring Specialist, Gia AjpRaleigh Diamond Apr 2019 - Sep 2021Raleigh, North Carolina, Us• Networks and develops customer relationships.• Maintains highest levels of customer satisfaction, resulting in repeat business.• Focuses on achieving and exceeding individual luxury sales goals.• Assists customers in the selection of Fine Jewelry merchandise while educating.• Identifies opportunities to improve quality of service and overall performance.• Helps facilitate customization of an engagement ring tailored to exact client specifications.• Sources Diamonds on Rapnet per clients’ desired criteria.• Understands all systems and procedures relating to sales and credit transactions.• Assists in training new hires on operating procedures, point of sale, and closing sales.• Exceeded $950,000 in retail sales.
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Senior Sales AssociateShining Sol Candle Company Sep 2016 - Apr 2019Manassas, Virginia, Us• Handles guest complaints, provides refunds and exchanges as necessary.• Maintains a positive shopping experience for all customers.• Responsible for guests in-store experience, which results in long-term customers and gaining new customers.• Responsible for over-the-phone inquiries especially regarding products, promotions, and orders.• Manages and responsible for ensuring floor and stock/inventor areas are consistent with store standards.• Responsible for processing shipments with 100% accuracy and performs visual merchandising and audits.• Interprets company policies to workers and enforces safety regulations.• Responsible for resolving issues and concerns around working conditions and use of equipment to increase the efficiency of the shop.• Responsible for analyzing and resolving work problems and assists employees with the same.• Responsible for leading and training new employees. -
Receptionist/Office ManagerPerformance Auto Body Oct 2013 - Sep 2016• Manages the receptionist area and greets all visitors• Responds to all telephone and in-person requests for information• Assists in checking customers' vehicles in and out• Assist in locating parts, getting quotes, and ordering parts• Tracks all invoices and payments for parts vendors• Keeps up with all general office filing and any other tasks as assigned from time to time by any manager
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Lab Support TechQuest Diagnostics Nichols Institute Jan 2013 - Jul 2013• Scanned each specimen individually• Received orders from all departments and carefully pulled each requested specimen• Logged each specimen into the correct department destination
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Referral TechQuest Diagnostics Nichols Institute Feb 2012 - Jan 2013• Sent out all samples to referral labs• Bagged and packed all samples according to temperature and destination lab• Ordered supplies from vendors
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Cytology & Pathology Support/Admin AssistantQuest Diagnostics Nichols Institute Aug 2008 - Nov 2010• Competently and courteously responded to all incoming customer inquiries, requests andcomplaints• Performed administrative daily functions• Served as a liaison between clients, the laboratory, and the Pathologists• Filed worksheets, requisitions, and slides accurately• Maintained an up-to-date spreadsheet of incoming and outgoing patient consultations
Elizabeth Cooper Skills
Administrative Assistance
Merchandise
Supplies
Sound
Payments
Insurance
Vendors
Sales
Data Entry
Copying
Slides
Work Orders
Merchandising
Requisitions
Real Estate
Admin
Complaints
Organizational Structure
Salary
Management
Calls
Clerical
Crm
Checking
Worksheets
Aid
Wellness
Office Equipment
Powerpoint
Friendly
Human Resources
Purchase Orders
Year End
Auto Body
Quotes
Physicians
Legal Writing
Business Services
Trade Unions
Reports
Inventory
Microsoft Office
Pathology
Microsoft Excel
Bank Deposits
External Clients
Customer Service
Bookkeeping
Patient
Professional Manner
System Monitoring
Precision Engineering
Locating
Homeowners
Analysis
Liberty
Laboratory
Vehicles
Tall
Applications
Floors
Housekeeping
Communication
Angels
Advertising
Discreet
Restoration
Strong Attention To Detail
Typing
Remodeling
Quest Vworkspace
Technical Support
Fax
Oak
Pricing
Product Knowledge
Administrative Work
Moves
Spreadsheets
Mortgage Lending
Diagnostics
Materials
Outlook
Microsoft Word
Stocks
Medical Transcription
Invoicing
Cytology
Tracks
Problem Solving
Filing
Bagging
Elizabeth Cooper Education Details
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Liberty High SchoolHigh School Diploma -
Gia (Gemological Institute Of America)Accredited Jewelry Professional
Frequently Asked Questions about Elizabeth Cooper
What company does Elizabeth Cooper work for?
Elizabeth Cooper works for The Carat Menagerie
What is Elizabeth Cooper's role at the current company?
Elizabeth Cooper's current role is Founder and Diamond Jewelry Concierge.
What is Elizabeth Cooper's email address?
Elizabeth Cooper's email address is el****@****ail.com
What schools did Elizabeth Cooper attend?
Elizabeth Cooper attended Liberty High School, Gia (Gemological Institute Of America).
What skills is Elizabeth Cooper known for?
Elizabeth Cooper has skills like Administrative Assistance, Merchandise, Supplies, Sound, Payments, Insurance, Vendors, Sales, Data Entry, Copying, Slides, Work Orders.
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