Elizabeth Dahlen Email & Phone Number

Minneapolis, MN

Woodbury, MN

• · Educate and assist clients on choosing the optimum services for their needs
• Professional medical/client/pet charting experience using PetWare software
• Excellent ability to multitask between administrative tasks and providing customer service
• Ability to work in stressful situations, articulate patient concerns, and explain procedures to clients

Mendota Heights, MN

• Work cross-functionally in the organization to manage projects for mid to large customers
• Create, implement, and document processes for internal and branch level
• Ensure open communication for project progress to customers
• Work in SAP CRM and website to ensure proper functionality for department needs
• Manage customer expectations from start to finish of projects
• Create and maintain relationships with internal sales team, corporate customers and vendors

Greater Minneapolis-St. Paul Area

• Developed sales strategies with outside field representatives
• Skillfully engaged with clients to identify customer needs and develop business growth opportunities
• Maintained and exceeded territory sales projections and outbound call volumes
• Performed account management tasks such as documenting notes via a CRM.

Woodbury, MN

- Seven years of customer service experience- Accountable for promoting sales within the department- Delegating tasks to a team of six associates to ensure punctuality of tasks- Responsible for answering phone calls and transferring them to the correct outlet- Experience in performing audits and supply orders for the department- Aids customers in the.

Roseville, MN

- Responsible for filling out the correct paperwork for each species- Performed intake of incoming animals- Organized paperwork for individual animals and ensured computer files were up-to-date- Worked with a team of interns to delegate tasks amongst ourselves- Extremely detail oriented and able to perform multiple tasks at once