Elizabeth Dean

Elizabeth Dean Email and Phone Number

Mixed Methods Research Expert | Cross-Functional Team Leader @ NORC at the University of Chicago
Elizabeth Dean's Location
Raleigh-Durham-Chapel Hill Area, United States, United States
Elizabeth Dean's Contact Details

Elizabeth Dean personal email

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About Elizabeth Dean

* Mixed Methods Researcher: 25 years conducting surveys, focus groups, usability tests, and in-depth and cognitive interviews with general and specific populations, such as people with substance use disorders, physicians, teachers, children, people with terminal illnesses, and VR users. * Strategic Communicator with Diverse Audiences: 20+ years presenting research to guide product and program decisions of executive stakeholders and external clients. 30+ blog posts to general and professional audiences. 15+ peer-reviewed research publications.* Cross-Functional Relationship Builder: 15+ years leveraging curiosity and transparency to lead cross-functional teams of research, design, product, marketing, and engineering experts. Established trust while building groundbreaking solutions, such as syndicated consumer research dashboards and virtual interviewing environments. * Stakeholder Champion: Proven track record of transforming ambiguous goals into tangible outcomes for commercial and public sector clients at Qualtrics and RTI International. I guard stakeholders’ resources by ensuring that research is designed to yield actionable next steps.* Effective Leader: 8+ years learning direct reports' strengths, setting clear priorities, and ensuring team alignment to coach and motivate distributed teams. My teams outperform business development goals, collaborate effectively with partners, and return near-perfect manager effectiveness ratings.

Elizabeth Dean's Current Company Details
NORC at the University of Chicago

Norc At The University Of Chicago

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Mixed Methods Research Expert | Cross-Functional Team Leader
Elizabeth Dean Work Experience Details
  • Norc At The University Of Chicago
    Principal Research Methodologist
    Norc At The University Of Chicago Feb 2024 - Present
    Chicago, Il, Us
  • Qualtrics
    Head Of Public Sector Research Delivery
    Qualtrics Jan 2023 - Feb 2024
    Provo, Ut And Seattle, Wa, Us
    Designed business strategy and directed cross-functional team of seven research, analytics, and technology experts to design and produce custom research and data products. Cross-trained staff to foster collaboration, create unified culture, and remove silos. Spearheaded new service offerings and accelerated growth in research services for public sector and healthcare spaces. Took reins during start-up phase of Qualtrics’ Syndicated Research product and steered initiative from concept to launch. Formed independently led work groups, piloted dashboards and reports, and organized go-to-market processes. Brainstormed with sales leaders to prioritize client requirements and clarify unique strategies. * Achieved $2M+ in public sector channel within six months by partnering with Sales and Solutions teams to design and launch customer-focused products and proposals. * Generated $1.5M in Syndicated Research pipeline and sold first ever Qualtrics consumer research report and dashboard. * Strategized with sales force and designed data highlights program to contribute significantly to opening approximately 30 deals in Q3 by triggering interest in syndicated and personalized research. * Exceeded revenue targets by over 150% for two consecutive quarters. Attained 100% Manager Effectiveness score in Employee Engagement survey.
  • Qualtrics
    Senior Manager, Sample Science & Delivery
    Qualtrics Jan 2021 - Dec 2022
    Provo, Ut And Seattle, Wa, Us
    Oversaw teams of 18 Research Services Project Managers (PMs), four Team Leads, and 15 global contractors that brought in $10M in quarterly research revenue for valued customers. Built Dedicated Project Manager strategy to maximize client and team experiences. Used insights from existing tools to expand Incident Report program to address customer experience gaps immediately and supply timely high-quality research services. Constructed feedback loop to assist Research Sales and Delivery teams with process improvements. Maintained pulse on incident reporting developments and communicated monthly updates to Sales and Delivery leadership. * Identified $2M+ of “at risk” revenue, increased notification of problems by 200%, and reduced issues caused by “out of scope” projects with implementation of Incident Report program and feedback loop. * Empowered Project Managers with owning research functions for 113 strategic accounts that yielded $55M+ in annual research spend. Received 85% Manager Effectiveness score from team. * Supported Qualtrics' commitment to sustainability, inclusion, and racial equity by partnering with product, sales, and engineering to develop environmental, social, and government (ESG) solution.
  • Qualtrics
    Principal Experience Management Scientist
    Qualtrics Jun 2019 - Dec 2020
    Provo, Ut And Seattle, Wa, Us
    Provided strategic design and product direction representing research best practices to engineering, product, design, and sales leaders in Qualtrics CoreXM and Research Services product lines. Initiated partnerships with academic and industry leaders and assembled in-house team of experts to create game-changing solutions such as National COVID-19 School Response Dashboard. Pioneered research to enrich XM approach in Customer, Employee, and Brand experience solutions. Devised new product features such as survey templates and survey editor enhancements. Acted as trusted advisor to internal and external customers on roadmap, contact strategies, and sampling design techniques that automated data extraction process faster and more effectively for researchers. * Added $2M+ to yearly pipeline by contributing original research on product usage and market research trends and supervising design, data collection, and documentation of annual Qualtrics Global Market Research Trends report. * The COVID-19 Dashboard represented 12M+ students and 1.6M faculty and administrators and offered vital information on impact of COVID-19 in schools on nationwide scale. Gathered information used by policymakers throughout 2020-2021 school year.
  • Rti International
    Survey Methodologist
    Rti International 1998 - 2019
    Research Triangle Park, Nc, Us
    Collaborated with federal, academic, and commercial clients to identify best practices, streamline survey content, and simplify process for respondents. Published innovative peer-reviewed research on usability testing, Question Appraisal System upgrades, cognitive interview procedures, and application of social, digital, and virtual technologies to survey research. * Directed teams with up to 10 members in conducting interviews, programming devices, and writing questionnaire specifications and final reports to build fully functioning error-free instruments for significant national data collection efforts. * Oversaw winning proposal endeavors for methodological contracts worth up to $500K by supervising and consolidating written content of up to approximately 10 contributors.
  • Rti International
    Program Manager, Digital Technology And Society
    Rti International 2012 - 2017
    Research Triangle Park, Nc, Us
    Specifically selected for role based on expertise and experience. Partnered with Program Director on formulating new procedures to address response rate decline and incorporate new data sources. Managed six direct reports and provided mentoring on career progression to strengthen morale and retention. Envisioned and encouraged engagement on future of survey research by co-editing SurveyPost blog and posting regular content over two-year period.* Led the design and build of RTI’s first virtual research facility in Second Life and piloted self-administered and face-to-face data collection methods with users of virtual worlds.* Wrote two chapters and co-edited book titled Social Media, Sociality, and Survey Research. Published book, AAPOR task force report, and two journal articles on emerging technologies and survey research.

Elizabeth Dean Skills

Data Analysis

Elizabeth Dean Education Details

  • University Of Wisconsin-Madison
    University Of Wisconsin-Madison
    Political Science
  • University Of North Carolina Asheville
    University Of North Carolina Asheville
    Political Science

Frequently Asked Questions about Elizabeth Dean

What company does Elizabeth Dean work for?

Elizabeth Dean works for Norc At The University Of Chicago

What is Elizabeth Dean's role at the current company?

Elizabeth Dean's current role is Mixed Methods Research Expert | Cross-Functional Team Leader.

What is Elizabeth Dean's email address?

Elizabeth Dean's email address is el****@****ail.com

What is Elizabeth Dean's direct phone number?

Elizabeth Dean's direct phone number is (208) 368*****

What schools did Elizabeth Dean attend?

Elizabeth Dean attended University Of Wisconsin-Madison, University Of North Carolina Asheville.

What skills is Elizabeth Dean known for?

Elizabeth Dean has skills like Data Analysis.

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