• Spearheaded new client acquisition efforts that resulted in a 35% increase in revenue within the first year.• Expanded the firm's business development strategy contributing to an increase in the annual growth of billable services.• Established strategic partnerships with law firms, marketing agencies, and financial advisors that generated over $300K in cross-referrals.• Developed and maintained client relationships, improving client retention rates by 10% year-over-year while managing a large sales pipeline, and tracking progress from prospecting to closing deals.

• Provided custom business coaching for a wide array of prestigious clients, focusing on client development, business growth, and sales operations, obtaining a 98% satisfaction rating. • Built and improved key processes for business operations to launch strategies that directly assisted entrepreneurs in launching and scaling businesses with revenue generation between $100-$800K.• Implemented innovative social media optimization and organic marketing plans for client websites, business branding, and marketing design, continually boosting followers by 40%.• Coordinated and intentionally conducted extensive client consultations to pinpoint client needs and develop innovative strategies to meet core objectives and forge a relationship of trust.

• Developed and implemented creative marketing and promotional strategies including social media and SEO campaigns that increased product sales by 60%. • Developed, deployed, and monitored promotional systems to boost long-term business success focusing on optimal sales and profit levels.• Created and enforced business policies that maintained consistency and high-quality standards across industry operations leading to low churn with customers and business partners.

• Increased operational effectiveness by communicating job expectations and coaching staff members on how to improve job performance and lead disciplinary issues as needed.• Oversaw weekly sales reports and set appropriate sales goals for leasing associates to surpass salesobjectives up to 75%.• Analyzed and monitored the community market conditions to anticipate and address market changes/trends affecting the profitability of the community, leading to a 35% increase in profits.• Provided strategic recommendations in defining career paths and professional development plans. • Coordinated and led a presentation to the VP and executive leadership on redefining the mission and brand to produce stronger outcomes for the firm.